Everything counted here comes from the log of what actually happened, not from a field anybody typed.
The options they picked when a case landed on them. Two people with the same caseload can be running completely different desks, and this is where that shows.
Tyesha H has not recorded a decision on anything yet. 4 of their cases have not even been marked as read.
The client wrote last and has had no reply. Longest first.
| Measure | Amount | What it counts |
|---|---|---|
| Sale value of every case they hold | $10,400 | Open and closed. |
| Still owing on the open ones | $7,100 | Sale minus what has been paid. |
| Given away in reductions | $0 | 0 reductions they recorded, each with a written reason. |