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Who works here, and what we think they do

Every person any system in this business can name — 189 of them — tied together across payroll, Square, GoTo, GHL and the viewers rota, with the role we believe they hold and the evidence it came off.

Payroll window 12 Oct 2025 – 12 Sept 2026 (26 fortnightly runs). Booker ladder to 2026-08. Built 16/09/2026, 11:31:23.

189
People we can name
Across every system, deduplicated on name
74
Evidently still here
On the Aug 2026 booker sheet, paid in all 26 runs, or joined mid-window
78
Cannot tell
Part-year pay, or not on payroll at all
37
Off the booker sheet
Had turnover in the year, none in August 2026
145
Role we can evidence
77% of everyone named
This is not a headcount and must never be quoted as one. The payroll window holds everyone who drew pay in any of the 26 runs, so leavers are in it. 37 people had booker turnover during the year and none in August. The defensible current numbers are the ones split out above: 61 names on the August 2026 booker sheet, and 74 people with evidence they are still here. The 78 in the middle are genuinely undecidable from payroll — a person with 8 of 26 runs could have joined in July or left in November, and the file does not say which.
TeamNamedEvidently hereWhat they do
Bookers 94 60 64% Telesales — they book the shoots. The Junior / Associate / Senior ladder.
Viewers (sales) 20 1 5% They run the viewing session and sell the package, in studio or over Zoom.
Debt collections 16 3 19% They chase missed payments. Every second attempt on a failed charge is one of these people.
Outreach 3 1 33% They work existing customers for new sales. Three reps receive new allocations.
Mentors 2 1 50% The mentorship programme. Both came off outreach on 25 Aug 2026.
Customer service 3 2 67% Inquiries logins and the complaint desk.
Management 6 2 33% They hold escalations and sign off reductions over $1,000.
Accounting 2 2 100% The back-office logins the original recurring book runs through.
Role unknown 43 2 5% They draw pay and nothing in any system says what they do.
How to read the confidence column. Confirmed — the source states the role: a Square login literally called “X Collections”, a team key in the complaint desk's own code, a rep id in the outreach registry, a row in the viewers rota, a level on the payroll sheet. Inferred — two sources joined on a name, e.g. the GoTo line “Nick PSG” and the payroll entry “Nick Del Percio”. Near-certain, but stated nowhere. Unknown — they draw pay and nothing anywhere says what they do. Those 43 are on their own tab rather than given a plausible-looking guess.
36 Square logins are a desk, not a person — Studio1 Collections, Telesales Texas, Virtual Viewer, Team Leads and the rest. They are excluded from every count on this page. They matter anyway: most of the recurring book runs through them (Natalia Accounting alone took $312,870 across 1,596 payments in June 2026), and that money is the original plan set-up on autopilot, not anyone's collection effort. The full list is on the A–Z tab.
Bookers are telesales — they book the shoots. The ladder is the sheet's own: Junior → Associate → Senior, promoted on a 3-month turnover average. The level column moves month to month, so it is the sheet that says what someone is, not us — every row here is confirmed. 61 names carry August 2026 turnover, of which 60 are listed here; the other 34 on this tab had turnover earlier in the year and none in August. Their numbers live on /booker-levels.
Why this tab shows 60 and the sheet says 61. One name is on the August booker sheet but filed under another team here, because something better-evidenced says what they really do: Francisco Masson → Management (Senior management). Nobody is dropped — 61 minus 1 is 60.
Level (Aug 2026)Bookers
Senior39 65%
Junior10 17%
Associate8 13%
Remote booker3 5%

On the August 2026 sheet — 60

NameLevelTrack Sep 25 → Aug 26HiredPay runs
Alecia Hughes Senior ASSSSSSSSSSS 18 Mar 2025 26
Alexandra Millien Senior SSSSSSSSSSSS 28 Jun 2024 26
Andrew Larochelle Senior SSSSSSSSSSSS — 26
Artdalis Perez Figurea (Dalis) Junior .........JJJ — 8
Aryanna Swartz Junior .........JJJ — 8
Bari Meyerson Associate AAAAAAAAAAAA 6 Jan 2020 26
Bobbie Malone Senior SSSSSSSSSSSS 1 Apr 2024 26
Brian Patten Senior .JJJJJJAAASS — 26
Brianna Katchay Associate ........JJJA — 10
Carly Levy Senior ...JJJJAAAAS — 23
Celeste Nestor Junior ......JJJJJJ — 14
Charles Beaman Junior .........JJJ — 8
Cheryl Sheppard Junior .........JJJ — 8
Cindy Dent Junior JJJJJ...JJJJ — 26
Corban Arana Junior JJJA.....JJJ — 18
Courteney Myles Junior ........JJJJ — 10
Damien Hayden Senior SSSSSSSSSSSS 23 May 2022 26
David Peskin Associate JJJJJJJJAAAA — 26
Debbi Hughes Senior ..SSSSSSSSSS — 24
Debra Savitz Senior SSSSSSSSSSSS 27 Mar 2023 26
Dennis Frisbee Associate ........JJJA — 8
Edmond Mussa Remote booker .RJRRRRRRRRR — 14
Eduardo Gamboa Senior SSSSSSSSSSSS 11 Mar 2019 26
Erica Sekowski Senior SSSSSSSSSSSS 5 Nov 2018 26
Estrella Duffoo Senior SSSSSSSSSSSS 22 Aug 2022 26
Evan Ciano Senior JJAAAASSSSSS 1 Apr 2025 26
Hanna Lipka Senior SSSSSSSSSSSS 17 Feb 2025 26
Jamie Hilgard Senior SSSSSSSSSSSS — 26
Jeffrey Stevens Senior SSSSSSSSSSSS 1 Mar 2022 26
Jennifer Doyen Senior SSSSSSASSSSS 1 Apr 2024 26
Jessica Wiesenfeld Senior SSSSSSSSSSSS 20 Nov 2023 26
Jill Sanders Couch Senior XXXXXXXSSSSS 20 Mar 2018 26
Jonathan Mangiacapra Senior SSSSSSSSSSSS 10 Aug 2020 26
Jorge Barros Senior SSSSSSSSSSSS 2 Jan 2024 26
Joselyn Palumbo Senior SSSSSSSSSSSS 2 Jan 2023 26
Kevin Williams Senior SSSSSSSSSSSS 25 Apr 2023 26
Kieran Redon Senior SSSSSSSSSSSS 19 Apr 2021 26
Kimberly Sanderson Associate .JJJJJAAAAAA — 26
Kristie Gusow Senior .JJJJJJAAASS — 26
Lacole Roth Junior .........JJJ — 7
Laura "Lauren" Wilcox Remote booker ...RRRRRRRRR — 9
Lisa Mintz Senior AAASSSSSSSSS — 26
Martha Mosquera Senior SSSSSSSSSSSS 25 Jan 2024 26
Michelle Monroe Senior SSSSSSSSSSSS 1 Feb 2024 26
Miguel Segredo Associate JJJJJJAAAAAA — 26
Monica Estrada Senior SSSSSSSSSSSS 13 Nov 2023 26
Neville Laird "Mark" Senior SSSSSSSSSSSS 5 Jul 2022 26
Nicolas Perezau Junior ........JJJJ — 10
Olga Reid Remote booker RRRRRRRRRRRR 10 May 2021 26
Paola Grundland Associate SSSSSSSAJAAA 2 Jan 2023 26
Perry Kahn Senior SSSSSSSSSSSS 26 Apr 2021 26
Rosario Azzarelli Senior SSSSSSSSSSSS 12 Sept 2022 26
Sarah Sanchez Senior ..--JJJJJASS — 25
Scott Tolbert Senior SSSSSSSSSSSS 31 Oct 2022 26
Selina Quezada Myers Associate .....JJJJAAA — 18
Sherri Butler Senior SSSSSSSSSSSS 12 Sept 2022 26
Stephen Richner Senior SSSSSSSSSSSS 29 Aug 2022 26
Steven Meyers Senior ..-JJJJAAASS — 23
Summer Allen Senior SSSSSSSSSSSS 2 Nov 2021 26
Victoria Morreno Senior SSSSSSSSSSSS 15 Feb 2022 26

Off the sheet by August — 34

Turnover earlier in the year, none in August 2026. That is what the sheet says; it is not the same as confirmed leavers.

NameLevelTrack Sep 25 → Aug 26HiredPay runs
Abi Young-Fulmore Junior .JJJ........ — 10
Able Habtu Junior ..JJJJJJ.... — 14
Andre Poux Junior ..JJJJJJ.... — 16
Ann Marie Spilger Junior ....-JJJJJ.. — 12
Brianna Martinez Junior JJ.J........ — 7
Carmen Sanchez Junior JJJJ........ 28 Apr 2025 7
Channoy Hines Junior JJJJJJJ..... — 13
Christopher Martinez Remote booker AAAAAAARR... 13 Jan 2025 13
Courtney Davis Associate AAAAAAAAAA.. 2 Jan 2024 22
Craig Nilsen Junior SSSSSSSAJ... — 18
Dave Grossner Junior ....-JJ..... — 7
Debbi Skolnik Senior SS.......... — 2
Diana Cifuentes Junior JJJJ........ 17 Mar 2025 6
Francisco Massan Other XXX......... 4 Feb 2019 4
Glenn Miller Remote booker SSSSSSSR.... 6 Mar 2024 15
James Merry Junior ..JJ........ — 6
Jessica Shanahan Unlabelled -........... — 1
Jordan Rose Associate AAAAAAAA.... 19 Aug 2024 18
Jose Reyes Senior SSSSSSSSS... 9 Sept 2024 19
Joseph Pulice Junior J........... 27 May 2025 —
Justin Ramsumair Junior ......JJ.... — 4
Laila Van Delft Junior JJJJJJJ..... — 14
Lisa Marie Schalk Junior .J.......... — 4
Lisa Rader Senior SSSSSSSSSS.. 7 Oct 2019 20
Liz Palmer Junior JJ.......... — 4
Michael Mcintosh Associate AAAAA....... 24 Oct 2023 20
Michelle Chase Associate ......JJJA.. — 8
Morgan Holiday Remote booker R........... — 1
Nicholas Ainbinder Junior ..---JJ..... — 13
Nick Nagher Junior J........... — —
Nicole Ponce Junior ....-J...... — 3
Peta-Gaye Campbell Senior SSSSSSSSSS.. 24 Oct 2023 22
Tomas Portuondo Junior JJ.......... — 2
Tracy Jean- Pierre Junior .JJJ........ — 10
Everyone who is not a booker. Each role here was read off a named artefact — the evidence column says which one. Where somebody does two jobs, both are stated rather than one being chosen: Caet runs the largest debt board and sits on the complaint desk as Finance; Charles and Veronica collect and work complaints; Ronnie is an outreach rep with 206 debt cards.

Viewers (sales) — 20

They run the viewing session and sell the package, in studio or over Zoom.

NameRoleConfidenceStatusWhere it came from
Alex Valso: Alexander (Alex) Viewer (sales) — New York Confirmed Not on payroll Viewers Rota June 2026: New York, 8 of 15 days on Zoom. Not on the Paycom payroll.
Angela Kalso: Angela Viewer (sales) — Houston Confirmed Not on payroll Viewers Rota June 2026: Houston, 1 of 17 days on Zoom. A bare "Angela" on the Insurance tab hired 2 May 2021 is probably her. Not on the Paycom payroll.
Audra Talso: Audra Viewer (sales) — Orlando Confirmed Not on payroll Viewers Rota June 2026: Orlando, 16 days, none remote. Not on the Paycom payroll.
Bee Keskin Viewer (sales) Inferred Not on payroll A viewer row in the current viewers report. Not in the June 2026 rota and not on the Paycom payroll, so no base city.
Debra Walso: Debra Viewer (sales) — New York Confirmed Not on payroll Viewers Rota June 2026: New York, 16 days, none remote. Not on the Paycom payroll.
Elly Ralso: Elly Viewer (sales) — Dallas Confirmed Not on payroll Viewers Rota June 2026: Dallas, 16 days, none remote. Not on the Paycom payroll.
Fabio Comoalso: Fabio Viewer (sales) — Chicago Confirmed Not on payroll Viewers Rota June 2026: Chicago, 14 days, none remote. Not on the Paycom payroll and not in the current viewers report — may have left.
Gareth Smithalso: Gareth S Viewer (sales) Inferred Paid in all 26 runs Appears as "Gareth S" in the viewers report; only Gareth on payroll (26 of 26 runs, hired 31 Oct 2023).
Jodi Salso: Jodi Viewer (sales) — Boston Confirmed Not on payroll Viewers Rota June 2026: Boston, 4 of 16 days on Zoom. Not on the Paycom payroll.
Josie R Viewer (sales) Inferred Not on payroll A viewer row in the current viewers report. Not in the June 2026 rota and not on the Paycom payroll, so no base city.
Kriss Aalso: Kriss Viewer (sales) — Florida Confirmed Not on payroll Viewers Rota June 2026: Florida, 2 of 16 days on Zoom. Not on the Paycom payroll.
Lauren Balso: Lauren Viewer (sales) — DallasSquare: Texas Confirmed Not on payroll Viewers Rota June 2026: Dallas, 3 of 16 days on Zoom. Also a named Square team member in Texas under Support/Other. Not on the Paycom payroll.
Liz Galso: Elizabeth (Liz) Viewer (sales) — Nashville, fully remote Confirmed Not on payroll Viewers Rota June 2026: Nashville, 16 of 16 days on Zoom. Not on the Paycom payroll.
Megan B Viewer (sales) Inferred Not on payroll A viewer row in the current viewers report. Not in the June 2026 rota and not on the Paycom payroll, so no base city.
Naomi Walso: Naomi Viewer (sales) — Boston, fully remote Confirmed Not on payroll Viewers Rota June 2026: Boston, 11 of 11 days on Zoom. Not on the Paycom payroll.
Rachel Salso: Rachel Viewer (sales) — Dallas Confirmed Not on payroll Viewers Rota June 2026: Dallas, 9 of 13 days on Zoom. Not on the Paycom payroll.
Samuel Galso: Samuel Viewer (sales) — Chicago Confirmed Not on payroll Viewers Rota June 2026: Chicago, 14 days, none remote. Not on the Paycom payroll.
Tequila Williams Viewer (sales) — ChicagoSquare: Chicago Confirmed Not on payroll Named Square team member in Chicago, and a viewer row in the viewers report.
Terri Malso: Terri Viewer (sales) — Florida Confirmed Not on payroll Viewers Rota June 2026: Florida, 17 days, none remote. Not on the Paycom payroll.
Tiffany L Viewer (sales) Inferred Not on payroll A viewer row in the current viewers report. Not in the June 2026 rota and not on the Paycom payroll, so no base city.

Debt collections — 16

They chase missed payments. Every second attempt on a failed charge is one of these people.

NameRoleConfidenceStatusWhere it came from
Caetlyn Sistrunkalso: Caet Collections · Caet W · Caet S Collections / FinanceSquare: Texas, Boston, New York, Florida, Chicago, Nashville Confirmed Paid in all 26 runs complaint_playbooks.js PEOPLE — team "finance"; "Caet Collections" Square login in all 6 cities; the largest GHL board at 3,294 cards (though 2,363 are parked in "Collections" — live load is nearer 660).
Charles Chavezalso: Charles Collections · Charles Collcetions · Charles NY 505 · Charles C Debt collectorSquare: Texas, Boston, New York, Florida, Chicago, Nashville Inferred Paid in all 26 runs GoTo line "Charles NY 505"; "Charles Collections" Square login in all 6 cities (misspelt "Charles Collcetions" in one); 1,973 open GHL cards; on the complaint desk as "Charles C" (cs).
Emily Lewisalso: Emily Collections · Emily Lewis (GoTo) Debt collectorSquare: Texas, Boston, New York, Florida, Chicago, Nashville Inferred Off the booker sheet by Aug 2026 GoTo line "Emily Lewis" on the Debt Collection roster; "Emily Collections" Square login in all 6 cities; 953 open GHL cards. NOTE she also carries 4 months of booker turnover Oct 25 – Jan 26 — see the collisions tab.
Gary Ervinalso: Gary Collections Past collectorSquare: Texas, Boston, New York, Florida, Chicago, Nashville Inferred 2 of 26 runs — joined or left, payroll cannot say "Gary Collections" Square login in all 6 cities, INACTIVE; on PAST_COLLECTORS in report_summary.js. Only Gary on payroll, 2 of 26 runs.
Jandee C Collections supportSquare: Texas Inferred Not on payroll Listed under Support/Other on the collections team doc; named Square team member in Texas. Not on the Paycom payroll.
Kimberly Grahamalso: Kimberly Collections Collector — listed as pastSquare: Texas, Boston, New York, Florida, Chicago, Nashville Inferred 4 of 26 runs — joined or left, payroll cannot say "Kimberly Collections" Square login in all 6 cities but INACTIVE; on PAST_COLLECTORS in report_summary.js; holds a GHL account and 89 cards but no board. Only 4 pay runs of 26.
Maria Rodriguezalso: Maria Collections · Maria R · Mairai Debt collectorSquare: Texas, Boston, New York, Florida, Chicago, Nashville Inferred 6 of 26 runs — joined or left, payroll cannot say GoTo line "Maria R" (added 2026); "Maria Collections" Square login found active in all 6 cities on the 4 Jul 2026 sweep; 1,419 GHL cards and the only board with zero stale cards. Her replies went 151 to 610 in three 30-day windows.
Martin Furman Collections supportSquare: Texas, Boston, New York, Florida, Chicago, Nashville Inferred Not on payroll Listed under Support/Other on the collections team doc; named Square team member in all 6 cities. Not on the Paycom payroll.
Miguel Diazalso: Miguel D Debt collector Confirmed 22 of 26 runs — joined or left, payroll cannot say complaint_playbooks.js PEOPLE — team "debt". Distinct from Miguel Segredo the booker.
Nick Del Percioalso: Nick Collections · Nick PSG · Nick S Debt collectorSquare: Texas, Boston, New York, Florida, Chicago, Nashville Inferred 22 of 26 runs — joined or left, payroll cannot say GoTo line "Nick PSG" on the Debt Collection roster (16 Jul 2026); "Nick Collections" Square login in all 6 cities; 1,942 open GHL cards on his own board.
Nicole Collections Collector — shared or personal loginSquare: Boston, New York, Chicago, Nashville Confirmed Not on payroll Square login in Boston, New York, Chicago and Nashville; added to COLLECTOR_FIRST_NAMES on 4 Jul 2026. All activity is at recurring locations. No surname anywhere; "Nicole De Jesus" and "Nicole Ponce" are both on payroll and neither is confirmed as this person.
Oscar DeToffoli Jralso: Oscar DeTefolli Jr Collections supportSquare: Texas, New York, Florida Inferred Not on payroll Listed under Support/Other on the collections team doc; named Square team member in Texas, New York and Florida (spelt two ways). Not on the Paycom payroll.
Ozzie Gavatides Collections supportSquare: Texas, New York Inferred Not on payroll Listed under Support/Other on the collections team doc; named Square team member in Texas and New York. Not on the Paycom payroll.
Princess Ronialso: Roni Debt collector Inferred Not on payroll Owns the GHL board formerly labelled "Debt AI(Veronica)" — all 147 cards are hers, 1,118 open in total, 391 to 314 replies across three 30-day windows. Not on the Paycom payroll and in no Square account, so she is not on this company's books.
Veronica Hutchinsonalso: Veronica Collections · Veronica H Collector — also on the complaint deskSquare: Texas, Boston, New York, Florida, Chicago, Nashville Inferred Paid in all 26 runs "Veronica Collections" Square login in all 6 cities; top collector on the 27 Feb 2026 day ($6,948). Has NO GoTo line (excluded from the call report). On the complaint desk as "Veronica H" (cs).
Zach Collections Past collector — FloridaSquare: Florida Confirmed Not on payroll Florida Square login, INACTIVE; on PAST_COLLECTORS. Recovered $885 of June 2026 from an unmapped Florida team id. No surname anywhere and not on payroll.

Outreach — 3

They work existing customers for new sales. Three reps receive new allocations.

NameRoleConfidenceStatusWhere it came from
Mariana Naranjoalso: Mariana · Mariana Naranj · Mariana Studio 1 Outreach rep — Orlando, Dallas, Chicago 40%, Boston 50% Confirmed 11 of 26 runs — joined or left, payroll cannot say REPS registry, GHL id 9nLcITCt53EdFoG3yvWp; GoTo line "Mariana Naranj"; complaint_playbooks.js team "outreach".
Ronnie Kabanskyalso: Ronnie K Outreach rep — Parkland, Nashville 1/3, Chicago 20% Confirmed Off the booker sheet by Aug 2026 REPS registry, GHL id 7kfSUwWNEMdErTDfUb9B; complaint_playbooks.js team "outreach". Came OFF Boston 27 Aug 2026. Also holds 206 debt cards and is on the booker sheet as a Junior to May 2026.
Stephani Addisalso: Stephanie · Stephanie CS Outreach rep — NY, Houston, Chicago 40%, Boston 50% Confirmed Paid in all 26 runs REPS registry in scripts/leads/outreach_daily.js, GHL id 8P3WBcsCx7zAWwN1wnhl; GoTo line "Stephanie CS"; complaint_playbooks.js team "outreach".

Mentors — 2

The mentorship programme. Both came off outreach on 25 Aug 2026.

NameRoleConfidenceStatusWhere it came from
Irving Smithalso: Irving · Outreach – Irving Mentor — was Nashville outreach Confirmed Paid in all 26 runs complaint_playbooks.js team "mentors"; GHL id gvxA0t9pPuPhLNX40Z87 in the REPS registry, taken off new outreach 25 Aug 2026 at Neil's request. Named in a client complaint about the mentorship.
Roberto Moscosoalso: Roberto · Outreach – Roberto Mentor — was Nashville outreach Confirmed Off the booker sheet by Aug 2026 complaint_playbooks.js team "mentors"; GHL id kQa66ZU1CdPpY5iXeLGC, off new outreach 25 Aug 2026. One month on the booker sheet (Sep 25, Associate).

Customer service — 3

Inquiries logins and the complaint desk.

NameRoleConfidenceStatusWhere it came from
Alejandro Pichardoalso: Alejandro Inquiries · Alejandro P · Alejandro S Customer service managerSquare: Boston, New York, Florida, Chicago, Nashville Confirmed Paid in all 26 runs complaint_playbooks.js team "cs"; "Alejandro Inquiries" Square login in 5 cities; named as the manager throughout the CRM note sweep (scan_note_issues.js); the example admin account in staff.js. Excluded from the viewers report as an admin row.
Kendrick Peavyalso: Kendrick P Customer service Confirmed 10 of 26 runs — joined or left, payroll cannot say complaint_playbooks.js team "cs"; named in assign_holders.js as one of the three people whose written replies sit on unassigned complaint cases.
Tyesha Hutchinsonalso: Tyesha Inquiries · Tyesha H Customer serviceSquare: Boston, New York, Florida, Chicago, Nashville Confirmed Paid in all 26 runs complaint_playbooks.js team "cs"; "Tyesha Inquiries" Square login in 5 cities; replies to clients in the complaint record. Excluded from the viewers report as an admin row.

Management — 6

They hold escalations and sign off reductions over $1,000.

NameRoleConfidenceStatusWhere it came from
Adi Brener Management — role not stated Unknown 21 of 26 runs — joined or left, payroll cannot say Payroll only — 21 of 26 runs, hired 3 Aug 2022. Shares a surname with Madeleine Brener. Nothing anywhere states the job.
Colin Blackman Admin / manager — appears on viewing rows Inferred Not on payroll On EXCLUDED_VIEWERS in report_viewers.js — Neil, 18 Aug 2026: "there are a bunch of those that shouldn't be in there". The CRM credits viewings to him but he is not a viewer. Not on the Paycom payroll.
Dawn Gershalso: Dawn B Management — and a Houston viewer Inferred 2 of 26 runs — joined or left, payroll cannot say complaint_playbooks.js has "Dawn B" on team "mgmt" and Dawn Gersh is the only Dawn on payroll. "Dawn B" is also in the viewers rota, based Houston, 14 days in June 2026, none remote.
Francisco Massonalso: Francisco Massan · Francisco M Senior management Inferred On the Aug 2026 sheet The highest basic on the payroll by a distance; excluded from the viewers report as an admin/manager row ("Francisco M"). Hired 4 Feb 2019. Appears twice on payroll under two spellings — see the collisions tab.
Lee F Admin / manager — appears on viewing rows Inferred Not on payroll On EXCLUDED_VIEWERS in report_viewers.js for the same reason as Colin Blackman. Not on the Paycom payroll.
Madeleine Breneralso: Maddy Brener · Maddy B Management — owns the complaint deskSquare: Texas, New York Confirmed Paid in all 26 runs complaint_playbooks.js team "mgmt"; the complaint desk is built to her spec and the reduction presets are hers; Square team member in Texas and New York; also appears as a viewer ("Maddy B").

Accounting — 2

The back-office logins the original recurring book runs through.

NameRoleConfidenceStatusWhere it came from
Elena Medianik Accounting / collections supportSquare: Texas, New York Confirmed Paid in all 26 runs Named Square team member in Texas and New York; $44,138 of June 2026 recurring runs under her login; listed under Support/Other on the collections team doc.
Natalia Granadoalso: Natalia Accounting Accounting — the central autopay loginSquare: Texas, Boston, New York, Florida, Chicago, Nashville Confirmed Paid in all 26 runs "Natalia Accounting" Square login in all 6 cities and the single largest recurring bucket ($312,870 / 1,596 payments in June 2026) — the original plan set-up running on autopilot, NOT manual collection. Excluded from the viewers report as an admin row.
43 people we cannot put a job to. 27 of them draw Paycom pay and 2 were paid in all 26 runs — a full year of salary for someone no system here describes. They are not on the booker sheet, hold no Square login that names a function, appear on no GoTo team roster, own no GHL board and are not in the viewers rota. That is a gap in what we record, not a claim about the person.
NameRoleConfidenceStatusWhere it came from
Ali Ribeiro Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 2 of 26 pay runs and in no other system here. Nothing states the job.
Andres Jimenez Otero Has a New York Square loginSquare: New York Unknown Not on payroll Named team member on the New York Square account. Not on the Paycom payroll and in no other system here.
Andrew McAvoy Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 1 of 26 pay runs and in no other system here. Nothing states the job.
Angela Not stated anywhere Unknown Hire date only, no pay in the window On the Insurance tab with a hire date but drew no pay in the window, and in no other system here.
Anthony Flores Not stated anywhere Unknown 11 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 11 of 26 pay runs and in no other system here. Nothing states the job.
Beth Anne Holcombe Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 2 of 26 pay runs and in no other system here. Nothing states the job.
Boston - Carlos Not stated anywhere Unknown 14 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 14 of 26 pay runs and in no other system here. Nothing states the job.
Bruno Fernandes Not stated anywhere Unknown Hire date only, no pay in the window On the Insurance tab with a hire date but drew no pay in the window, and in no other system here.
Caren Cohen Not stated anywhere Unknown Hire date only, no pay in the window On the Insurance tab with a hire date but drew no pay in the window, and in no other system here.
Carlos Not stated anywhere Unknown Hire date only, no pay in the window On the Insurance tab with a hire date but drew no pay in the window, and in no other system here.
Cherese 'Cher' Lima Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 1 of 26 pay runs and in no other system here. Nothing states the job.
Chloe Hernandez Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 1 of 26 pay runs and in no other system here. Nothing states the job.
Chyna-Rae Chen Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 2 of 26 pay runs and in no other system here. Nothing states the job.
Cindy Collections Named Square login, no other traceSquare: Texas, Boston, New York, Florida, Chicago, Nashville Unknown Not on payroll A named team member on the Square account for Texas, Boston, New York, Florida, Chicago, Nashville and nothing else anywhere — not on payroll, not in the role register.
Danielle Henderson Not stated anywhere Unknown Hire date only, no pay in the window On the Insurance tab with a hire date but drew no pay in the window, and in no other system here.
David Menton Not stated anywhere Unknown Paid in all 26 runs On the Paycom payroll for 26 of 26 pay runs and in no other system here. Nothing states the job.
Debra Skolnik Not stated anywhere Unknown Hire date only, no pay in the window On the Insurance tab with a hire date but drew no pay in the window, and in no other system here.
Edward Roberson Not stated anywhere Unknown 3 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 3 of 26 pay runs and in no other system here. Nothing states the job.
Elvidaliss Pedraza (Nellie) Not stated anywhere Unknown 10 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 10 of 26 pay runs and in no other system here. Nothing states the job.
Emmanuel J Mourra Not stated anywhere Unknown Paid in all 26 runs On the Paycom payroll for 26 of 26 pay runs and in no other system here. Nothing states the job.
Eva Monereo Diaz Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 2 of 26 pay runs and in no other system here. Nothing states the job.
Franko Alfaro Not stated anywhere Unknown Hire date only, no pay in the window On the Insurance tab with a hire date but drew no pay in the window, and in no other system here.
Giselle Garcia Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 2 of 26 pay runs and in no other system here. Nothing states the job.
Grecia Martinez Not stated anywhere Unknown 10 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 10 of 26 pay runs and in no other system here. Nothing states the job.
Greg Fishman Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 1 of 26 pay runs and in no other system here. Nothing states the job.
Joshua Gosa Not stated anywhere Unknown Hire date only, no pay in the window On the Insurance tab with a hire date but drew no pay in the window, and in no other system here.
Kaitlyn Ortega Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 2 of 26 pay runs and in no other system here. Nothing states the job.
Lizmar Meyer Not stated anywhere Unknown 9 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 9 of 26 pay runs and in no other system here. Nothing states the job.
Madison Ducos Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 1 of 26 pay runs and in no other system here. Nothing states the job.
Mauricio Navarrete Not stated anywhere Unknown Hire date only, no pay in the window On the Insurance tab with a hire date but drew no pay in the window, and in no other system here.
Michael Collections Named Square login, no other traceSquare: Texas, Boston, New York, Florida, Chicago, Nashville Unknown Not on payroll A named team member on the Square account for Texas, Boston, New York, Florida, Chicago, Nashville and nothing else anywhere — not on payroll, not in the role register.
Michael Ryan Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 2 of 26 pay runs and in no other system here. Nothing states the job.
Miguel Collections Named Square login, no other traceSquare: Texas, Boston, New York, Florida, Chicago, Nashville Unknown Not on payroll A named team member on the Square account for Texas, Boston, New York, Florida, Chicago, Nashville and nothing else anywhere — not on payroll, not in the role register.
Nicole De Jesus Not stated anywhere Unknown 3 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 3 of 26 pay runs and in no other system here. Nothing states the job.
Orlando - Carlos Not stated anywhere Unknown 12 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 12 of 26 pay runs and in no other system here. Nothing states the job.
Quintin Perez Has a Nashville Square loginSquare: Nashville Unknown Hire date only, no pay in the window Named team member on the Nashville Square account; hired 1 Aug 2024 per the Insurance tab. Drew no pay in the 26-run window.
Raul Palacios Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 2 of 26 pay runs and in no other system here. Nothing states the job.
Shannon Scalzi Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 1 of 26 pay runs and in no other system here. Nothing states the job.
Taylor Hayes Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 2 of 26 pay runs and in no other system here. Nothing states the job.
Theodore Murphy Not stated anywhere Unknown 3 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 3 of 26 pay runs and in no other system here. Nothing states the job.
Valeria Salazar Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say On the Paycom payroll for 1 of 26 pay runs and in no other system here. Nothing states the job.
Warren Dittfield Not stated anywhere Unknown Hire date only, no pay in the window On the Insurance tab with a hire date but drew no pay in the window, and in no other system here.
Zaida Sanjuan Not stated anywhere Unknown Hire date only, no pay in the window On the Insurance tab with a hire date but drew no pay in the window, and in no other system here.
These are the reason a roster built by eye is wrong. Every one of them has already bitten a report: a first-name match that merged two people, a login with no surname, a spelling corrected halfway through a payroll year. They are listed unmerged and unresolved on purpose — merging on a hunch is how a real second person disappears out of the count.
Two people, one first name
Miguel Diaz  ·  Miguel Segredo
Miguel D is a debt collector (complaint_playbooks). Miguel Segredo is an Associate booker with 26 pay runs. "Miguel Collections" in Square is the collector. Do not merge them.
Two people, one first name
Nicole De Jesus  ·  Nicole Ponce
"Nicole Collections" has a Square login in four cities and no surname anywhere. Two Nicoles draw pay and neither is confirmed as her.
Two people, one first name
Brianna Katchay  ·  Brianna Martinez
Both Junior/Associate bookers in the same period. Any report keying on "Brianna" merges them.
Two people, one first name
Michelle Monroe  ·  Michelle Chase
Both bookers. Monroe is a Senior on the August sheet; Chase came off it in June 2026.
Two people, one first name
Lisa Mintz  ·  Lisa Rader
Both Senior bookers. Rader drops off the sheet after June 2026; Mintz is still on it.
Two people, one first name
Debbi Hughes  ·  Alecia Hughes
Different people, same surname, both Senior bookers on the August sheet.
Two people, one first name
Charles Chavez  ·  Charles Beaman
Charles Chavez is the debt collector ("Charles NY 505", 1,973 cards). Charles Beaman is a Junior booker who started June 2026. The Square login "Charles Collections" is Chavez.
One person, two payroll spellings
Francisco Masson  ·  Francisco Massan
Both are on the Paycom payroll AND the booker sheet, and their tracks are consecutive — Massan covers Sep–Nov 2025, Masson Jan–Aug 2026. Almost certainly one person whose name was corrected in the sheet, which means the 12-month roster double-counts them. Not merged here, because merging on a hunch is how a real second person disappears.
Collector who is also on the booker sheet
Emily Lewis
The GoTo debt roster names the line "Emily Lewis", and "Emily Collections" is a Square login in all six cities — but an Emily Lewis also carries four months of booker turnover Oct 25 – Jan 26. The GoTo note flags exactly this: "collector names collide with Booker names". Either she moved from booking to collections, or they are two people.
Three jobs, one name
Ronnie Kabansky
In the outreach REPS registry (Parkland, Nashville 1/3, Chicago 20%), on the complaint desk as outreach, holding 206 debt cards, AND a Junior booker to May 2026. The first three are consistent; the booker months may be the same person before the move.
Named as staff, not on this company's books
Princess Roni  ·  Naomi W  ·  Liz G  ·  Alex V  ·  and 14 more viewers
Princess Roni runs a 1,118-card debt board and most of the viewers work the rota every day, but none of them appear on the Paycom payroll or any Square account. They are paid some other way — a different entity, contractors, or an outsourcer. Worth settling.
Deleted GHL accounts still holding work
3 unknown users
EuNj5yd0yIwNISgw5oJn, lYVRuBFEOcpJzGwb7hvN and KUwKhujph5I3rPLeh6I9 all 404 on GET /users/{id} — the accounts were deleted and 197 cards stayed behind. We cannot put a name to them, and an orphaned card still looks owned so it never shows up as needing one.
Everyone on one sortable list. Download the CSV for the same thing plus every alias.
NameTeamRoleConfidenceStatusHired
Abi Young-Fulmore Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Able Habtu Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Adi Brener Management Management — role not stated Unknown 21 of 26 runs — joined or left, payroll cannot say 3 Aug 2022
Alecia Hughes Bookers Senior booker Confirmed On the Aug 2026 sheet 18 Mar 2025
Alejandro Pichardoalso: Alejandro Inquiries · Alejandro P · Alejandro S Customer service Customer service manager Confirmed Paid in all 26 runs 21 Aug 2023
Alex Valso: Alexander (Alex) Viewers (sales) Viewer (sales) — New York Confirmed Not on payroll —
Alexandra Millien Bookers Senior booker Confirmed On the Aug 2026 sheet 28 Jun 2024
Ali Ribeiro Role unknown Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say —
Andre Poux Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Andres Jimenez Otero Role unknown Has a New York Square login Unknown Not on payroll —
Andrew Larochelle Bookers Senior booker Confirmed On the Aug 2026 sheet —
Andrew McAvoy Role unknown Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say —
Angela Role unknown Not stated anywhere Unknown Hire date only, no pay in the window 2 May 2021
Angela Kalso: Angela Viewers (sales) Viewer (sales) — Houston Confirmed Not on payroll —
Ann Marie Spilger Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Anthony Flores Role unknown Not stated anywhere Unknown 11 of 26 runs — joined or left, payroll cannot say 17 Mar 2025
Artdalis Perez Figurea (Dalis) Bookers Junior booker Confirmed On the Aug 2026 sheet —
Aryanna Swartz Bookers Junior booker Confirmed On the Aug 2026 sheet —
Audra Talso: Audra Viewers (sales) Viewer (sales) — Orlando Confirmed Not on payroll —
Bari Meyerson Bookers Associate booker Confirmed On the Aug 2026 sheet 6 Jan 2020
Bee Keskin Viewers (sales) Viewer (sales) Inferred Not on payroll —
Beth Anne Holcombe Role unknown Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say —
Bobbie Malone Bookers Senior booker Confirmed On the Aug 2026 sheet 1 Apr 2024
Boston - Carlos Role unknown Not stated anywhere Unknown 14 of 26 runs — joined or left, payroll cannot say —
Brian Patten Bookers Senior booker Confirmed On the Aug 2026 sheet —
Brianna Katchay Bookers Associate booker Confirmed On the Aug 2026 sheet —
Brianna Martinez Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Bruno Fernandes Role unknown Not stated anywhere Unknown Hire date only, no pay in the window 27 May 2025
Caetlyn Sistrunkalso: Caet Collections · Caet W · Caet S Debt collections Collections / Finance Confirmed Paid in all 26 runs 9 Sept 2019
Caren Cohen Role unknown Not stated anywhere Unknown Hire date only, no pay in the window 17 Mar 2025
Carlos Role unknown Not stated anywhere Unknown Hire date only, no pay in the window 12 Jan 2023
Carly Levy Bookers Senior booker Confirmed On the Aug 2026 sheet —
Carmen Sanchez Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 28 Apr 2025
Celeste Nestor Bookers Junior booker Confirmed On the Aug 2026 sheet —
Channoy Hines Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Charles Beaman Bookers Junior booker Confirmed On the Aug 2026 sheet —
Charles Chavezalso: Charles Collections · Charles Collcetions · Charles NY 505 · Charles C Debt collections Debt collector Inferred Paid in all 26 runs 3 Aug 2020
Cherese 'Cher' Lima Role unknown Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say —
Cheryl Sheppard Bookers Junior booker Confirmed On the Aug 2026 sheet —
Chloe Hernandez Role unknown Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say —
Christopher Martinez Bookers Remote booker Confirmed Off the booker sheet by Aug 2026 13 Jan 2025
Chyna-Rae Chen Role unknown Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say —
Cindy Collections Role unknown Named Square login, no other trace Unknown Not on payroll —
Cindy Dent Bookers Junior booker Confirmed On the Aug 2026 sheet —
Colin Blackman Management Admin / manager — appears on viewing rows Inferred Not on payroll —
Corban Arana Bookers Junior booker Confirmed On the Aug 2026 sheet —
Courteney Myles Bookers Junior booker Confirmed On the Aug 2026 sheet —
Courtney Davis Bookers Associate booker Confirmed Off the booker sheet by Aug 2026 2 Jan 2024
Craig Nilsen Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Damien Hayden Bookers Senior booker Confirmed On the Aug 2026 sheet 23 May 2022
Danielle Henderson Role unknown Not stated anywhere Unknown Hire date only, no pay in the window 16 Oct 2023
Dave Grossner Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
David Menton Role unknown Not stated anywhere Unknown Paid in all 26 runs 11 Jul 2022
David Peskin Bookers Associate booker Confirmed On the Aug 2026 sheet —
Dawn Gershalso: Dawn B Management Management — and a Houston viewer Inferred 2 of 26 runs — joined or left, payroll cannot say —
Debbi Hughes Bookers Senior booker Confirmed On the Aug 2026 sheet —
Debbi Skolnik Bookers Senior booker Confirmed Off the booker sheet by Aug 2026 —
Debra Savitz Bookers Senior booker Confirmed On the Aug 2026 sheet 27 Mar 2023
Debra Skolnik Role unknown Not stated anywhere Unknown Hire date only, no pay in the window 3 Feb 2020
Debra Walso: Debra Viewers (sales) Viewer (sales) — New York Confirmed Not on payroll —
Dennis Frisbee Bookers Associate booker Confirmed On the Aug 2026 sheet —
Diana Cifuentes Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 17 Mar 2025
Edmond Mussa Bookers Remote booker Confirmed On the Aug 2026 sheet —
Eduardo Gamboa Bookers Senior booker Confirmed On the Aug 2026 sheet 11 Mar 2019
Edward Roberson Role unknown Not stated anywhere Unknown 3 of 26 runs — joined or left, payroll cannot say —
Elena Medianik Accounting Accounting / collections support Confirmed Paid in all 26 runs 17 Feb 2023
Elly Ralso: Elly Viewers (sales) Viewer (sales) — Dallas Confirmed Not on payroll —
Elvidaliss Pedraza (Nellie) Role unknown Not stated anywhere Unknown 10 of 26 runs — joined or left, payroll cannot say —
Emily Lewisalso: Emily Collections · Emily Lewis (GoTo) Debt collections Debt collector Inferred Off the booker sheet by Aug 2026 —
Emmanuel J Mourra Role unknown Not stated anywhere Unknown Paid in all 26 runs —
Erica Sekowski Bookers Senior booker Confirmed On the Aug 2026 sheet 5 Nov 2018
Estrella Duffoo Bookers Senior booker Confirmed On the Aug 2026 sheet 22 Aug 2022
Eva Monereo Diaz Role unknown Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say —
Evan Ciano Bookers Senior booker Confirmed On the Aug 2026 sheet 1 Apr 2025
Fabio Comoalso: Fabio Viewers (sales) Viewer (sales) — Chicago Confirmed Not on payroll —
Francisco Massan Bookers Other booker Confirmed Off the booker sheet by Aug 2026 4 Feb 2019
Francisco Massonalso: Francisco Massan · Francisco M Management Senior management Inferred On the Aug 2026 sheet —
Franko Alfaro Role unknown Not stated anywhere Unknown Hire date only, no pay in the window 2 Jan 2023
Gareth Smithalso: Gareth S Viewers (sales) Viewer (sales) Inferred Paid in all 26 runs 31 Oct 2023
Gary Ervinalso: Gary Collections Debt collections Past collector Inferred 2 of 26 runs — joined or left, payroll cannot say —
Giselle Garcia Role unknown Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say —
Glenn Miller Bookers Remote booker Confirmed Off the booker sheet by Aug 2026 6 Mar 2024
Grecia Martinez Role unknown Not stated anywhere Unknown 10 of 26 runs — joined or left, payroll cannot say 6 Jan 2025
Greg Fishman Role unknown Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say —
Hanna Lipka Bookers Senior booker Confirmed On the Aug 2026 sheet 17 Feb 2025
Irving Smithalso: Irving · Outreach – Irving Mentors Mentor — was Nashville outreach Confirmed Paid in all 26 runs 8 Aug 2022
James Merry Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Jamie Hilgard Bookers Senior booker Confirmed On the Aug 2026 sheet —
Jandee C Debt collections Collections support Inferred Not on payroll —
Jeffrey Stevens Bookers Senior booker Confirmed On the Aug 2026 sheet 1 Mar 2022
Jennifer Doyen Bookers Senior booker Confirmed On the Aug 2026 sheet 1 Apr 2024
Jessica Shanahan Bookers Unlabelled booker Confirmed Off the booker sheet by Aug 2026 —
Jessica Wiesenfeld Bookers Senior booker Confirmed On the Aug 2026 sheet 20 Nov 2023
Jill Sanders Couch Bookers Senior booker Confirmed On the Aug 2026 sheet 20 Mar 2018
Jodi Salso: Jodi Viewers (sales) Viewer (sales) — Boston Confirmed Not on payroll —
Jonathan Mangiacapra Bookers Senior booker Confirmed On the Aug 2026 sheet 10 Aug 2020
Jordan Rose Bookers Associate booker Confirmed Off the booker sheet by Aug 2026 19 Aug 2024
Jorge Barros Bookers Senior booker Confirmed On the Aug 2026 sheet 2 Jan 2024
Jose Reyes Bookers Senior booker Confirmed Off the booker sheet by Aug 2026 9 Sept 2024
Joselyn Palumbo Bookers Senior booker Confirmed On the Aug 2026 sheet 2 Jan 2023
Joseph Pulice Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 27 May 2025
Joshua Gosa Role unknown Not stated anywhere Unknown Hire date only, no pay in the window 17 Mar 2025
Josie R Viewers (sales) Viewer (sales) Inferred Not on payroll —
Justin Ramsumair Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Kaitlyn Ortega Role unknown Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say —
Kendrick Peavyalso: Kendrick P Customer service Customer service Confirmed 10 of 26 runs — joined or left, payroll cannot say —
Kevin Williams Bookers Senior booker Confirmed On the Aug 2026 sheet 25 Apr 2023
Kieran Redon Bookers Senior booker Confirmed On the Aug 2026 sheet 19 Apr 2021
Kimberly Grahamalso: Kimberly Collections Debt collections Collector — listed as past Inferred 4 of 26 runs — joined or left, payroll cannot say —
Kimberly Sanderson Bookers Associate booker Confirmed On the Aug 2026 sheet —
Kriss Aalso: Kriss Viewers (sales) Viewer (sales) — Florida Confirmed Not on payroll —
Kristie Gusow Bookers Senior booker Confirmed On the Aug 2026 sheet —
Lacole Roth Bookers Junior booker Confirmed On the Aug 2026 sheet —
Laila Van Delft Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Laura "Lauren" Wilcox Bookers Remote booker Confirmed On the Aug 2026 sheet —
Lauren Balso: Lauren Viewers (sales) Viewer (sales) — Dallas Confirmed Not on payroll —
Lee F Management Admin / manager — appears on viewing rows Inferred Not on payroll —
Lisa Marie Schalk Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Lisa Mintz Bookers Senior booker Confirmed On the Aug 2026 sheet —
Lisa Rader Bookers Senior booker Confirmed Off the booker sheet by Aug 2026 7 Oct 2019
Liz Galso: Elizabeth (Liz) Viewers (sales) Viewer (sales) — Nashville, fully remote Confirmed Not on payroll —
Liz Palmer Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Lizmar Meyer Role unknown Not stated anywhere Unknown 9 of 26 runs — joined or left, payroll cannot say —
Madeleine Breneralso: Maddy Brener · Maddy B Management Management — owns the complaint desk Confirmed Paid in all 26 runs 1 Apr 2019
Madison Ducos Role unknown Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say —
Maria Rodriguezalso: Maria Collections · Maria R · Mairai Debt collections Debt collector Inferred 6 of 26 runs — joined or left, payroll cannot say —
Mariana Naranjoalso: Mariana · Mariana Naranj · Mariana Studio 1 Outreach Outreach rep — Orlando, Dallas, Chicago 40%, Boston 50% Confirmed 11 of 26 runs — joined or left, payroll cannot say —
Martha Mosquera Bookers Senior booker Confirmed On the Aug 2026 sheet 25 Jan 2024
Martin Furman Debt collections Collections support Inferred Not on payroll —
Mauricio Navarrete Role unknown Not stated anywhere Unknown Hire date only, no pay in the window 1 Aug 2023
Megan B Viewers (sales) Viewer (sales) Inferred Not on payroll —
Michael Collections Role unknown Named Square login, no other trace Unknown Not on payroll —
Michael Mcintosh Bookers Associate booker Confirmed Off the booker sheet by Aug 2026 24 Oct 2023
Michael Ryan Role unknown Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say —
Michelle Chase Bookers Associate booker Confirmed Off the booker sheet by Aug 2026 —
Michelle Monroe Bookers Senior booker Confirmed On the Aug 2026 sheet 1 Feb 2024
Miguel Collections Role unknown Named Square login, no other trace Unknown Not on payroll —
Miguel Diazalso: Miguel D Debt collections Debt collector Confirmed 22 of 26 runs — joined or left, payroll cannot say 1 Jul 2024
Miguel Segredo Bookers Associate booker Confirmed On the Aug 2026 sheet —
Monica Estrada Bookers Senior booker Confirmed On the Aug 2026 sheet 13 Nov 2023
Morgan Holiday Bookers Remote booker Confirmed Off the booker sheet by Aug 2026 —
Naomi Walso: Naomi Viewers (sales) Viewer (sales) — Boston, fully remote Confirmed Not on payroll —
Natalia Granadoalso: Natalia Accounting Accounting Accounting — the central autopay login Confirmed Paid in all 26 runs 1 Jul 2024
Neville Laird "Mark" Bookers Senior booker Confirmed On the Aug 2026 sheet 5 Jul 2022
Nicholas Ainbinder Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Nick Del Percioalso: Nick Collections · Nick PSG · Nick S Debt collections Debt collector Inferred 22 of 26 runs — joined or left, payroll cannot say —
Nick Nagher Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Nicolas Perezau Bookers Junior booker Confirmed On the Aug 2026 sheet —
Nicole Collections Debt collections Collector — shared or personal login Confirmed Not on payroll —
Nicole De Jesus Role unknown Not stated anywhere Unknown 3 of 26 runs — joined or left, payroll cannot say —
Nicole Ponce Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Olga Reid Bookers Remote booker Confirmed On the Aug 2026 sheet 10 May 2021
Orlando - Carlos Role unknown Not stated anywhere Unknown 12 of 26 runs — joined or left, payroll cannot say —
Oscar DeToffoli Jralso: Oscar DeTefolli Jr Debt collections Collections support Inferred Not on payroll —
Ozzie Gavatides Debt collections Collections support Inferred Not on payroll —
Paola Grundland Bookers Associate booker Confirmed On the Aug 2026 sheet 2 Jan 2023
Perry Kahn Bookers Senior booker Confirmed On the Aug 2026 sheet 26 Apr 2021
Peta-Gaye Campbell Bookers Senior booker Confirmed Off the booker sheet by Aug 2026 24 Oct 2023
Princess Ronialso: Roni Debt collections Debt collector Inferred Not on payroll —
Quintin Perez Role unknown Has a Nashville Square login Unknown Hire date only, no pay in the window 1 Aug 2024
Rachel Salso: Rachel Viewers (sales) Viewer (sales) — Dallas Confirmed Not on payroll —
Raul Palacios Role unknown Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say —
Roberto Moscosoalso: Roberto · Outreach – Roberto Mentors Mentor — was Nashville outreach Confirmed Off the booker sheet by Aug 2026 29 Apr 2024
Ronnie Kabanskyalso: Ronnie K Outreach Outreach rep — Parkland, Nashville 1/3, Chicago 20% Confirmed Off the booker sheet by Aug 2026 —
Rosario Azzarelli Bookers Senior booker Confirmed On the Aug 2026 sheet 12 Sept 2022
Samuel Galso: Samuel Viewers (sales) Viewer (sales) — Chicago Confirmed Not on payroll —
Sarah Sanchez Bookers Senior booker Confirmed On the Aug 2026 sheet —
Scott Tolbert Bookers Senior booker Confirmed On the Aug 2026 sheet 31 Oct 2022
Selina Quezada Myers Bookers Associate booker Confirmed On the Aug 2026 sheet —
Shannon Scalzi Role unknown Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say —
Sherri Butler Bookers Senior booker Confirmed On the Aug 2026 sheet 12 Sept 2022
Stephani Addisalso: Stephanie · Stephanie CS Outreach Outreach rep — NY, Houston, Chicago 40%, Boston 50% Confirmed Paid in all 26 runs 2 Oct 2023
Stephen Richner Bookers Senior booker Confirmed On the Aug 2026 sheet 29 Aug 2022
Steven Meyers Bookers Senior booker Confirmed On the Aug 2026 sheet —
Summer Allen Bookers Senior booker Confirmed On the Aug 2026 sheet 2 Nov 2021
Taylor Hayes Role unknown Not stated anywhere Unknown 2 of 26 runs — joined or left, payroll cannot say —
Tequila Williams Viewers (sales) Viewer (sales) — Chicago Confirmed Not on payroll —
Terri Malso: Terri Viewers (sales) Viewer (sales) — Florida Confirmed Not on payroll —
Theodore Murphy Role unknown Not stated anywhere Unknown 3 of 26 runs — joined or left, payroll cannot say 22 Jul 2024
Tiffany L Viewers (sales) Viewer (sales) Inferred Not on payroll —
Tomas Portuondo Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Tracy Jean- Pierre Bookers Junior booker Confirmed Off the booker sheet by Aug 2026 —
Tyesha Hutchinsonalso: Tyesha Inquiries · Tyesha H Customer service Customer service Confirmed Paid in all 26 runs 29 Jul 2024
Valeria Salazar Role unknown Not stated anywhere Unknown 1 of 26 runs — joined or left, payroll cannot say —
Veronica Hutchinsonalso: Veronica Collections · Veronica H Debt collections Collector — also on the complaint desk Inferred Paid in all 26 runs 5 Jul 2021
Victoria Morreno Bookers Senior booker Confirmed On the Aug 2026 sheet 15 Feb 2022
Warren Dittfield Role unknown Not stated anywhere Unknown Hire date only, no pay in the window 1 Jan 2023
Zach Collections Debt collections Past collector — Florida Confirmed Not on payroll —
Zaida Sanjuan Role unknown Not stated anywhere Unknown Hire date only, no pay in the window 28 Apr 2025

Shared logins — a desk, not a person (36)

Excluded from every count above. Most of the recurring book runs through these.

Studio1 Collections
Studio1 Confirmations
Studio1 Inquiries
Studio1 Viewer
Boston Collections
Boston Confirmations
Boston Inquiries
Boston Telesales
Boston Accounting
Boston Viewer
West38 Collections
West38 Confirmations
West38 Inquiries
Viewers West38
Collections Chicago
Confirmations Chicago
Inquiries Chicago
Telesales Chicago
Chicago Accounting
Teamleads Chicago
Viewer Chicago
Nashville Collections
Nashville Confirmations
Nashville Inquiries
Nashville Telesales
Nashville Accounting
Nashville Team Leads
Nashville Viewer
Telesales Texas
Viewer TEXAS
Tele Sales
Tele SalesNY
Team Leads
Virtual Viewer
TPSG Accounting
Unknown Collector