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Wants a refund

Emily Colyer Pacheco T4038198

Money back via Not recorded Direction not recorded not confirmed as a complaint yet
$800
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Aiden Pacheco
Emily Colyer Pacheco
Boston
Jodi S
—
2026-09-19
$800
$1,650
$800
1d ago
1d ago
Not recorded
crm-note

What has happened so far

Emily Colyer Pacheco complained on 2026-09-19 — 1 days ago. They signed for $800 and have paid $1,650. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-09-19 intake scan logged on the desk
Refund
…yment of $50, will use this as the deposit for one of the siblings. Mom & Dad are interested in booking both the sister/brother to come in - advsd I would let kristy know that I saw images, and I approved them to be booked. Charged $750 to card for 12 Images, but didnt realize they had $100 as a deposit. Advsd I could refund and they said to keep it and use for a sibling booking

Evidence

Nothing gathered for this reference yet.

What happens next

  1. Read the evidence and decide the position Customer service
  2. Decide the outcome Management must be done to close
  3. Confirm with the client Customer service must be done to close

Who has had it

  • intake scan logged 2026-09-19

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