Each mark is one instalment, oldest first — filled paid, red missed, hollow still to come.
-
Caet W
2026-07-14 09:08
client emailed: I completely disagree with your version of the events.
Let’s be very clear: you are trying to force a customer to pay for a service that I do not want, never wanted, and will not use. I have never seen anything like this in my life. I fell into your trap because of your $50.00 bait text message, and your team took advantage of the fact that I do not speak English perfectly to aggressively pressure and coerce me.
On the day of the shoot, the very first thing I told your representative was: "I do not want this, I cannot do this, and I do not have the money to pay for this." Instead of respecting my decision, she kept forcing it on me, saying: "Yes you can, you can do this, and you will pay this off easily because as soon as you sign, we will get you work and you will pay this entire contract with just your first photoshoot." She kept filling my head with these false promises of quick money and modeling jobs.
To make matters worse, when I explicitly asked to read the contract before signing, your representative refused to let me do so. She told me: "No, it has to be now, you have to sign now, you cannot read it now, you can read it at home." I was aggressively rushed and actively denied the right to review the document. Then, immediately after I signed it under this extreme pressure, she suddenly smirked and said, "Oh, now you cannot cancel the contract anymore."
A signature obtained under these coercive and highly deceptive conditions—where I was explicitly denied the right to read what I was signing—is completely invalid. It is absolutely unacceptable and inadmissible that you are trying to enforce a contract signed under such fraudulent circumstances.
Since you refuse to offer a fair cancellation and insist on forcing this on me, I have already forwarded this entire correspondence—including your threats of third-party collections—directly to the Consumer Financial Protection Bureau (CFPB) and Bank of America.
I will let the federal regulators and the bank handle your predatory practices.
Sincerely,
responded: We are unsure why you proceeded to sign multiple pages and pay $700 on the day if you felt you could not read the contract comfortably, were not given enough time, or could not fully understand it due to a language barrier. Again, the contract outlines all terms individually and emboldens them to ensure legibility at the time of signing. We do not hide our terms in a litany of tiny paragraphs. The terms are single-sentence bold lines that you have to sign next to each one. The contract was also displayed on the large screen tv in the room at the time of signing. But again, if you felt you could not properly read through the contract, whether it be you felt rushed or due a language barrier, you simply should have opted to not sign the contract, as was your right. We're unsure why you proceeded to sign at that point if that's how you felt. No consultant would ever tell you that you cannot read what you are signing - and if that were the case, you were well within your right to not sign that contract, especially after paying $700 for something you state you could not do and did not want.
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Caet W
2026-07-14 08:34
client emailed: Please be informed that I do not agree with the terms and values stated in your email. I was lured into your studio under the false pretense of a $50.00 promotional photoshoot, only to be subjected to extreme and predatory pressure to sign a high-cost contract, which constitutes a "bait and switch" practice.
Furthermore, since Bank of America and the Consumer Financial Protection Bureau (CFPB) are currently investigating this transaction and the predatory methods used by Studio 1 / USA Models, this matter is under official dispute.
Any attempt to forward my information to a third-party collection agency while this official regulatory investigation is ongoing will be met with immediate legal action for harassment and consumer violation.
I stand by my request for a fair and immediate cancellation of this contract.
responded: We fully explained everything to you verbally and via our terms and conditions email sent upon scheduling your appointment. You were told that it was a test assessment shoot, and that our packages start at $399 and go up in price depending on inclusions and what's offered to you on the day. We stressed that you were under zero requirement to proceed with any purchase for any reason and that the deposit was fully refundable should you opt not to proceed. You were shown the package options and signed the agreement and all terms included, which are all outlined as individual terms that are emboldened to ensure you fully understood what you were signing and agreeing to.
Given the ease at which one can comprehend our contract, along with the verbal confirmation of how our services work being followed with an email outlining everything you're to expect, along with our office providing immediate reply to your termination request with a more than reasonable solution, we're confident that our contract will be upheld. Our position remains the same.
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Caet W
2026-07-14 08:18
client emailed: I am writing to formally request the immediate cancellation of the contract
signed on April 17, 2026.
To be very clear, I am requesting this termination because I never wanted
these services. As stated since the beginning, I was subjected to unfair
pressure and coercion to sign this agreement. Since this transaction does
not reflect my voluntary consent, I have no intention of utilizing any of
your services.
However, to resolve this dispute directly and avoid further complications
for both parties, I am willing to offer a practical solution to close this
matter permanently:
1. Immediate Cancellation: The contract must be fully terminated, and any
future charges waived.
2. Settlement Fee: I am prepared to pay a small, reasonable processing fee
to finalize the cancellation and close my account with you immediately.
Please let me know the minimum amount required to process this cancellation
so we can settle this matter and sign a mutual release.
I expect your prompt response.
responded: Kindly note that our office made multiple attempts to assist you following your initial request for termination. Management offered to close your account for the $700 you had paid at that time, as your images had already been released to you. As the image delivery you had received is valued at $1,500, offering it to you at an $800 discount was a most reasonable solution, given you had signed a non-cancellable agreement. You denied this option, which resulted in your contract remaining as it was executed at the time of signing. This means your remaining materials were produced and delivered, as we were contractually obligated to do. Because of this, the order cannot be cancelled.
Your account has now been halted due to an open dispute you've placed with your bank regarding a payment you contractually agreed to submit. Kindly note that should your bank return the disputed payment to you, your account and full balance will be referred to a third party agency for collection.
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Tyesha H
2026-04-23 09:56
Client emailed:
Daniel
Apr 22, 2026, 6:43?PM (15 hours ago)
to me
"I am writing to provide my final response and put an end to this matter.
I want to be very clear: I have zero interest in your services. My professional field is completely unrelated to this, and I do not want anything provided by your company. I deeply regret ever attending the session at your studio due to the high-pressure environment I was subjected to.
Please be advised of the following:
1. Immediate Cancellation: As you are well aware, I sent my first cancellation email on March 31st, only four hours after leaving your studio. Despite my immediate and clear request to cancel, you have continued to try to force me to accept services that I do not want.
2. Unauthorized Charges: Even after my official cancellation, you attempted to process a recurring charge of $280.00. This was an unauthorized transaction.
3. Financial Action: I have already filed a new dispute/claim with Bank of America regarding this additional $280.00 charge. The bank has already credited the money back to my account and is investigating your fraudulent billing practices.
4. No Use of Services: Any digital images or products sent to my email have been deleted unopened. I have not used, and will not use, any of your deliverables.
5. Formal Complaint: A report has been filed with the Better Business Bureau (BBB) regarding your predatory and persistent sales tactics.
Do not contact me again. I consider this matter closed. Any further contact or attempted charges will be reported as harassment and financial fraud."
Att
Daniel Grilo
-----------------
I emailed:
Inquiries Studio
9:56?AM (0 minutes ago)
to Daniel
Hello Daniel,
Thank you for your message.
At this time, your account remains restricted due to the active dispute filed with your bank. While the dispute is active, we cannot access the account or process any requests, including cancellations or updates.
We acknowledge your request and position on this matter. Moving forward, all communication regarding your account will adhere to the dispute process and applicable policies.
Kind Regards,
Tyesha
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Tyesha H
2026-04-22 16:47
I emailed:
Inquiries Studio <inquiries@studio-1.us>
4:46?PM (0 minutes ago)
to Daniel
Hello Daniel,
We have made multiple attempts to reach a resolution and have not received a response from you.
At this time, all products have been released and no further changes can be made. Please be advised that this matter is now considered closed by our Management Team.
If you have any questions, our administrative office remains available Monday through Friday from 9:00 AM to 5:00 PM EST.
Thank you for your attention to this matter.
Kind Regards,
Tyesha
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Neil G
2026-04-08 05:14
Emailed Client - STUDIO 1:
Your website and zCards have been sent out
via email from production@studio-1.us.
Please search “ m3838867 ” in your email and
spam search bar.
Neil G
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Tyesha H
2026-04-07 14:34
Client emailed:
Daniel
Tue, Mar 31, 4:06?PM (7 days ago)
to me
To the Management of Studio 1,
I am reiterating my demand for a full cancellation and immediate refund based on the following:
• Coercion and Lack of Review: During my visit, I was subjected to high-pressure sales tactics and forced to sign the agreement without being provided adequate time to read or understand the terms. A contract signed under such coercive conditions, without the opportunity for proper review, is legally and ethically invalid.
• Legal Right to Cancel (Cooling-Off Period): My formal notice of cancellation was sent on Saturday, March 28, 2026, at 10:00 PM. This is strictly within the 3-day window mandated by the FTC Cooling-Off Rule and the Florida Home Solicitation Sales Act.
• Applicability of Law: These consumer protection laws apply to transactions for future services and products, particularly when conducted at temporary or transient business locations. As the notice was provided within the statutory timeframe, the contract is void.
• Rejection of Deliverables: I have not accepted, downloaded, or utilized any digital images or guides. Since the contract was canceled before the transaction was finalized, I do not recognize your $1,500 valuation of these files.
Please be advised that I have formally disputed the $650 charge with my financial institution.
The bank has been provided with the full timeline of events, including my timely cancellation notice sent on Saturday, March 28th, and evidence of the high-pressure tactics used during the session. My bank is now handling this matter as a legal dispute of a rescinded contract.
At this time, I am demanding that you cease and desist all further contact with me via phone, text, or email. Any further attempts to collect payment or contact me regarding this voided contract will be documented and forwarded to the Florida Attorney General’s Consumer Protection Division as part of an official harassment and deceptive trade practices complaint.
Consider this matter closed on my end.
Daniel Augusto Grilo Corrêa
------------------
I emailed:
Inquiries Studio
4:55?PM (0 minutes ago)
to Daniel
Hello Daniel,
Thank you for your email. We are writing in response to your recent message regarding your account and the dispute filed with your bank.
We take feedback seriously and would like to address your claim of feeling pressured into signing the agreement. At Studio1, all clients are informed of their options and given the opportunity to make decisions at their own pace. Clients are under no obligation to purchase or sign any agreement during their visit. Additionally, every client has the option to leave the studio and request a full refund of their $50 booking deposit if they choose not to proceed.
By signing the agreement, you acknowledged and accepted the terms and conditions, including the non-cancellable nature of the package. While we regret that you are now dissatisfied with your decision, this does not invalidate the agreement or the services provided.
Studio1 provides custom, one-time deliverables, including fully retouched digital images, a talent guide, and a professional website. These are not subscription-based, door-to-door, or ongoing services. As such, they are not subject to the Federal Trade Commission’s Cooling-Off Rule, which applies only to specific types of in-person sales and continuing service agreements.
We must also clarify that your claims regarding coercion, lack of review, and the applicability of the FTC Cooling-Off Rule and the Florida Home Solicitation Sales Act are untrue and inaccurate. Our records indicate that you were given adequate time to review all terms and ask questions prior to signing. There is no evidence supporting claims of coercion or pressure tactics.
Due to the dispute filed with your bank, your account is currently restricted from updates on our end. In order to proceed with any requests, the dispute must first be retracted or canceled, and we will require official documentation confirming this. Once received, we can review your request further.
We respect your right to pursue this matter with your financial institution; however, based on our records, the claims presented are factually unsubstantiated.
If you have any questions regarding the process of retracting the dispute, we are happy to assist.
Kind Regards,
Tyesha
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Tyesha H
2026-03-31 14:26
Client Name: Daniel Grilo Correa
Model Name: Daniel Grilo Correa
REF# M3838867
Total Package Amount: $3,500
Amount to date: $700
Date of Shoot: 03/28/2026
Date of Complaint: 03/28/2026
Sales Sheet: Y
-------------------
Client emailed:
Daniel <dangrilocorrea@gmail.com>
Sat, Mar 28, 9:54?PM (3 days ago)
to finance, me
I am writing to formally notify you of the immediate cancellation and rescission of the contract I signed today, March 28, 2026, at 4:45 PM, under the name Daniel Augusto Grilo Corrêa.
I am voiding this agreement and contesting the total amount of $3,450.00 based on the following:
1. Coercive Sales Tactics and Duress: I attended a photo session and did not expect a high-value contract. I was subjected to extreme high-pressure sales tactics and felt forced to sign a contract. I was not given a meaningful opportunity to review the terms or reflect on this significant financial commitment. This lack of free will renders the contract voidable.
2. Financial Details & Dispute: I have already paid $650.00 via debit card today, and your company has stipulated 10 additional installments of $280.00 each. I do not agree to these charges and hereby revoke any authorization for future debits.
3. Florida’s Cooling-Off Rule: I am exercising my legal right to cancel this contract for future consumer services within the statutory period allowed by Florida law (Florida Statutes § 501.021).
4. Revocation of Payment Authorization: I hereby demand the immediate refund of the $650.00 paid today and the cancellation of all future $280.00 installments.
I require a written confirmation of this cancellation and a full refund within 24 hours. I have already contacted my financial institution to flag the $650.00 transaction and block all future installments.
I expect this matter to be resolved immediately to avoid further escalation with the Florida Attorney General’s Office and the Better Business Bureau.
Sincerely,
Daniel Augusto Grilo Correa
Phone: 954-870-8878
-------------------
I emailed:
Inquiries Studio
2:25?PM (0 minutes ago)
to Daniel
Hello Daniel,
Thank you for your email.
We have carefully reviewed your concerns and would like to clarify the following:
FTC and Florida Cooling-Off Period:
The statutory “cooling-off” period you referenced applies only to ongoing services, subscriptions, or solicitation of services. Our business provides a finished product, financed over time, and does not constitute an ongoing service. Our aftercare program is complimentary and does not alter the nature of the transaction. Therefore, the FTC rule and Florida’s cooling-off statute do not apply in this case.
Legality and Binding Nature of the Contract:
The contract you signed with Studio1 is legal, binding, and non-cancellable. During your visit, the package, payment schedule, and services were clearly explained. You reviewed the materials, confirmed satisfaction with your images, and voluntarily signed the agreement. Clients at Studio1 are never obligated to purchase or sign anything during their visit, and the $50 booking deposit is fully refundable if they choose not to proceed.
Services Delivered:
To date, Studio1 has provided your selection of digital images and the model guide. In accordance with your request, we will halt production of your website and digital Z-card.
Good-Faith Resolution Offer:
While the contract remains non-cancellable, as a courtesy, we are willing to close your account for the amount already paid, which includes the digital images and model guide. The value of these items is $1,500, and we are offering to settle your account for $700. This offer is made in good faith to provide an amicable resolution.
We regret that you are dissatisfied with your decision; however, the terms of the agreement remain enforceable. Please let me know if you'd like to proceed.
Kind Regards,
Tyesha
-
Caet W
2026-03-31 08:11
client emailed: I am writing to formally notify you of the immediate cancellation and rescission of the contract I signed today, March 28, 2026, at 4:45 PM, under the name Daniel Augusto Grilo Corrêa.
I am voiding this agreement and contesting the total amount of $3,450.00 based on the following:
1. Coercive Sales Tactics and Duress: I attended a photo session and did not expect a high-value contract. I was subjected to extreme high-pressure sales tactics and felt forced to sign a contract. I was not given a meaningful opportunity to review the terms or reflect on this significant financial commitment. This lack of free will renders the contract voidable.
2. Financial Details & Dispute: I have already paid $650.00 via debit card today, and your company has stipulated 10 additional installments of $280.00 each. I do not agree to these charges and hereby revoke any authorization for future debits.
3. Florida’s Cooling-Off Rule: I am exercising my legal right to cancel this contract for future consumer services within the statutory period allowed by Florida law (Florida Statutes § 501.021).
4. Revocation of Payment Authorization: I hereby demand the immediate refund of the $650.00 paid today and the cancellation of all future $280.00 installments.
I require a written confirmation of this cancellation and a full refund within 24 hours. I have already contacted my financial institution to flag the $650.00 transaction and block all future installments.
I expect this matter to be resolved immediately to avoid further escalation.
fwd' to inq - contract issue
Nothing here is tagged as Email AI — and it would not be:
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The moment Email AI stamps what it writes (anything will do — an [AI] prefix),
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