Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $450 taken up front, $2,550 outstanding.

Correspondence with the client 1 — emails and anything quoted back, in full

• Steph A 2026-07-22 09:29
  Phyllis Wright M3889915 MAPS Inquiries Studio <inquiries@studio-1.us> 9:29?AM (0 minutes ago) to MAPS Phyllis Wright M3889915 Hi, my name is Phyllis Wright. I was there, I guess, three weeks ago. I put down a total, I believe, of $300 for pictures of it. I either don't know how to get into, never seen, or a person that I spoke to. Her name is K-I-U-S-S. I signed up with her to put a package to you To help me with the modeling package Again, if my name is so it's right. I need somebody to come come I Mean somebody to call me back. Let me know how I can get the pictures at total of $300 and And I haven't seen the picture yet I I went into my email, there's a password, I did all that, someone that could walk me through it, I would appreciate it. Thank you. Again, I'll be waiting today at 718-810-2981. Thank you. Have a great day. Kind Regards, Steph Customer Service

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 16

• Ronnie K 2026-08-14 11:59
  Client texted and left a recorded message in response to missed payment text: /// Forward to Alejandro
• Alejandro P 2026-08-12 16:30
  I called the client to talk about her request to reduce the account and left a VM.
• Mariana N 2026-08-05 13:22
  i reached out to the client to ask wat she needed. she told me she hasnt been able to access her images so i directed her on how to do that trough her portal, after, she claimed that she no longer wants the package because the amount she had paid only covers the photos. fwd to inquiries so they reach out to her and possibly find a solution.
• Steph A 2026-08-05 12:39
  You received a new voicemail message Info New voicemail message Time: Wednesday, August 5 2026 12:29 PM From: FL ConfPHYLLIS WRIGHT (718) 810-2981 Duration: 1 minute 3 seconds Voicemail box: 340 Transcript: Yes, this is Phyllis Wright. My telephone number is 718-810-2981. I'm going to be in the area. I'm going to try and stop by because I still have not been able to retrieve other pictures from my photoshoot. and I have to put another AMT card on record because the person is going to be taken out automatically. I did one of the package deals. So I should be there if anybody is around there, around too, and explain more about my situation. Thank you very much. Have a blessed day. 718-810-2981. ------- Gave sticky to mana
• Mariana N 2026-07-28 13:00
  no answer lvm
• Mariana N 2026-07-24 13:03
  no answer lvm email sent
• Ronnie K 2026-07-22 11:37
  I tried calling but that stupid voice assist would not let it go thru /// I texted client to call me Client called me back. Was trying to view on her mobile. I suggested using a tablet or computer, easier to view. She will try that and let me know later in day
• Emmanuel R 2026-07-09 13:02
  Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images.
• Natalia Granado 2026-07-09 11:09
  Recurring set
• Maddy B 2026-07-09 09:52
  please note the client was not checked in on 7/8 - Natalia had to add the arrival to demonstrate client showed and was sold on 7/9 - mb
• Kriss A 2026-07-08 14:25
  GREAT JOB !!! THANK YOU BRIANNA
• Summer A 2026-06-30 11:12
  rescheduled for July 8th @ 2pm - took additional deposit Summer A - 06/30/2026 11:12 - Changed confirmed from Attempted to No
• Brianna K 2026-06-30 11:09
  Son Billy will be taking her, still driving to the studio.
• Summer A 2026-06-16 12:52
  reschedule to July 1st @ 12:30pm , took additional $50 deposit Summer A - 06/16/2026 12:52 - Changed confirmed from Half to No Brianna K - 06/30/2026 10:45 - Changed confirmed from No to Attempted
• Summer A 2026-06-02 18:37
  She rescheduled - her new date is June 16th @ 10:30am Summer A - 06/02/2026 18:37 - Changed confirmed from No to Half
• Brianna K 2026-05-21 13:00
  height - 5'6 1/2, retired, modeled in college, daughter modeled before.. does know packages start at $399, does know we're not agency. hobbies - traveled to Greece, reading, playing basketball and horse back riding - seeing plays.