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Says we scammed them · We offered a reduction

Dina Dasilva T2433248

Money off via Email Waiting on US · 5d not confirmed as a complaint yet
$4,000
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Dina Dasilva
Dina Dasilva
Boston
Naomi W
2025-04-06
2026-09-15
$4,000
$1,710
$4,000
5d ago
5d ago
Email
crm-note

What has happened so far

Dina Dasilva complained on 2026-09-15 by email — 5 days ago. They signed for $4,000 and have paid $1,710, 2 of 2 instalments. Nobody is holding it. Nobody has recorded reading it. The ball is with us — they wrote last, 5 days ago, and nobody has replied.

  1. 2026-09-15 intake scan logged on the desk
  2. 2025-12-03 Caet W sent txt: Please forward your communication to financeboston@mapsstudio.nyc as we cannot properly assist you via text request. MAPS Studio (in writing)
  3. 2025-12-03 Alejandro P Client text: New messages Thank you 9:42 AM Stop texting my phone as I had said that was all the money yall would take from me.You can do what you think is right but guess what I'll be doing
  4. 2025-12-03 Caet W SENT EMAIL INDICATING CLIENT HAS 10 BUSINESS DAYS TO CONTACT BEFORE ACCOUNT IS PLACED INTO COLLECTIONS
  5. 2025-12-02 Caet W txt + em re: discount deadline
  6. 2025-11-13 Caet W emailed f/u re: reduction
  7. 2025-10-27 Caet W SENT OFFER FOR DISCOUNT TO REESTABLISH PMTS- HAS 30 DAYS TO CONTACT BEFORE ACCOUNT IS PLACED INTO COLLECTIONS Current Balance: $2,290 Discount Offer: $1,000 New Balance: $1,290 Additional di
  8. 2025-09-10 Teddy M We'll see at the court 11:09 AM And please stop sending me emails and texts.Thank you
  9. 2025-08-27 Veronica H sent 90 days
  10. 2025-08-05 Teddy M I'll see you guy at the court.Thank you 4:08 PM

15 earlier entries — the whole thread is under Evidence below.

Scam claim, We offered
Jill S - 09/15/2026 16:21 Another text from the client: You and Map Studio all of you are scammers and I hope yall pay for what yall doing with people's dream.It's all a lie and Map Studio is selling information that is free online but I'll take this as lesson learned????????

Evidence gathered 2026-09-19

How they pay
2025-05-27 $230
2 of 2 · $460
0
$1,250
$2,290
—
Square has taken $1,710 4 payments, 2025-01-02 to 2025-04-27 · 4 failed
Agrees with the CRM.
Each mark is one instalment, oldest first — filled paid, red missed, hollow still to come.
Correspondence with the client 6 — emails and anything quoted back, in full
  • Caet W 2025-12-03 14:15
    sent txt: Please forward your communication to financeboston@mapsstudio.nyc as we cannot properly assist you via text request. MAPS Studio
  • Teddy M 2025-07-29 14:31
    How did we scam you you received all the materials that you paid for, I'm confused 2:11 PM Materials???? 2:12 PM Tell me what I paid $4,000 for? 2:12 PM You Your photos, model guide , website and zcard plus Mentorship call for guidance all you have to do is schedule a call. If you would like I can send you the links to schedule 2:19 PM ???????????? 2:20 PM New messages Website that I can find on my own.What was the point of asking me if I was looking for part time or full time.Where is the casting at or the job? 2:21 PM Those photos aren't worthed 2:21 PM You In your model guide that was sent with your photos 2:22 PM Zcard I could created myself even better and what mentorship?From who? 2:22 PM You The Mentorship Debt, you schedule a call and guide you through the process of creating a cover letter and resume they also get you Agency contact and go over casting websites to find work 2:25 PM Those are things I can do on my own.What I have paid is more than enough and I will not pay anymore.We can go to the court if yall want to 2:27 PM You If you would like to see what the Management team can do about your contract please send an email to inquiries@mapsstudio.nyc
  • Teddy M 2025-07-29 14:07
    Tuesday, Jul 29 Photo Studio We show no payment has been submitted toward your portfolio package order in over 60 days. Please contact our Finance Department at 617-466-9980 to speak with a representative regarding alleviation options available to assist you. Please be advised that no response may result in your account being referred for external collections of the full owed balance https://app.squareup.com/pay-invoice/invtmp:6218c973-f00b-40c4-b304-9019647ce3bb MAPS Studio financeboston@mapsstudio.nyc 1:45 PM All you'll do is steal from people and play with people's dream.Where did you see someone pay $4,000 for a phoneshoot and a website.I'm not paying because yall aren't doing your job but stealing 1:48 PM Now I'm about to report you guys and make your studio go all over social media because is just a scam that yall do to people
  • Steph A 2025-04-17 15:48
    Offer you recieved Inbox Inquiries MAPS <inquiries@mapsstudio.nyc> 3:48?PM (0 minutes ago) to dinadasilva356 Hello, Please email in the offer you have received so we can take a look at it. Did you use a casting website? Did they randomly send you the offer?
  • Emmanuel R 2025-04-08 14:46
    Client email Apr 7, 2025, 12:41?PM: What's next? . Response: Now that you have your images, Website, Comp Card, and Talent Guide, it is important to read the Model Guide completely and apply to the casting sites and a couple of agencies. The casting links and agencies are located at the end of your Talent Guide. If you receive a contract or have questions regarding a casting offer and need further assistance, please reach out to us at: inquiries@mapsstudio.nyc. Wishing you much success!
  • Federico S 2025-04-07 16:51
    Website + zCard MAPS Boston: Your website and zCards have been sent out via email from production.studio1.west38@gmail.com. Please search T2433248 in your email search bar
Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 18
  • Alejandro P 2025-12-03 12:42
    Client text: New messages Thank you 9:42 AM Stop texting my phone as I had said that was all the money yall would take from me.You can do what you think is right but guess what I'll be doing the same together with all the families yall have scammed and still scamming.Where yall see please paying over 4k for a photoshoot,and email and a Zcard which wasn't event printed.Yall want money but not doing your job.This is why some of our business don't last because we stealing from people thinking no one will ever put a stop on us.Shame on yall???????????? 9:50 AM //// Fwd to finance
  • Caet W 2025-12-03 09:34
    SENT EMAIL INDICATING CLIENT HAS 10 BUSINESS DAYS TO CONTACT BEFORE ACCOUNT IS PLACED INTO COLLECTIONS
  • Caet W 2025-12-02 13:10
    txt + em re: discount deadline
  • Caet W 2025-11-13 09:33
    emailed f/u re: reduction
  • Caet W 2025-10-27 11:51
    SENT OFFER FOR DISCOUNT TO REESTABLISH PMTS- HAS 30 DAYS TO CONTACT BEFORE ACCOUNT IS PLACED INTO COLLECTIONS Current Balance: $2,290 Discount Offer: $1,000 New Balance: $1,290 Additional discount offer: If a FULL PAYMENT is to be made, the studio will provide an additional $500 discount toward your payoff balance.
  • Teddy M 2025-09-10 11:12
    We'll see at the court 11:09 AM And please stop sending me emails and texts.Thank you
  • Veronica H 2025-08-27 10:52
    sent 90 days
  • Teddy M 2025-08-05 16:09
    I'll see you guy at the court.Thank you 4:08 PM
  • Teddy M 2025-07-29 14:40
    I don't.Thank you.For me it was a scam i didn't see nothing compare to what I was told and I regret going there everyday
  • Veronica H 2025-07-29 13:45
    sent 60 days
  • Veronica H 2025-06-27 13:29
    sent 30 days
  • Teddy M 2025-04-07 12:44
    sent CC links
  • Jessica J 2025-04-07 12:41
    sent email to production What's next?
  • Emmanuel R 2025-04-07 12:15
    MAPS Studio: Your images and model guide have been sent out. Expect it in your inbox or spam folder in 20 min. Please search "WeTransfer" in your email.
  • Charles C 2025-04-07 10:16
    recurring set.
  • Jessica J 2025-01-13 09:34
    Thank you.I didn't go because I loss a family member but I will reschedule Jill S - 03/21/2025 12:29 - Changed confirmed from Full to No
  • Jill S 2025-01-08 14:56
    Confirmed but recovering from whatever has been going around. She says she is on the mend, but if she relapses, please offer a courtesy reschedule. Jill S - 01/08/2025 14:56 - Changed confirmed from No to Full
  • Jill S 2025-01-02 17:35
    Works full time in home health care and also has a side business decorating for parties. She attempted modeling in her 20's but was struggling as a young , single mom and couldn't commit to it, now is her time since the kids are a little older (2 boys 8/14). She is aware that she must be prepared to make a financial decision the day of the shoot to avoid disappointment and that pkgs start at $399

What happens next

  1. Establish their position Debt collection
  2. Make the offer Debt collection
  3. Confirm the new amount in writing Debt collection must be done to close

Who has had it

  • intake scan logged 2026-09-15

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