Evidence gathered 2026-09-19

How they pay

Correspondence with the client 12 — emails and anything quoted back, in full

• Kendrick P 2026-06-30 15:41
  Client emailed Brooklynn Prewitt 2:28?PM (1 hour ago) to me Yes, please proceed. ------------------------ I emailed Inquiries Studio 3:40?PM (0 minutes ago) to Brooklynn Hello Brooklynn, As requested, I have applied the $1,000 management discount, reducing your outstanding balance to $2,400, while allowing you to continue making payments of $100 per month under your existing 24-month payment plan. I'm glad I was able to assist you. If you need any further assistance, please don't hesitate to reach out. We're always happy to help. Kind Regards, Kendrick 07/01/2026 13:33 - [Jul 1, 2026, 1:33 PM] Natalie: Customer approved the payment plan adjustment to $100/month.
• Kendrick P 2026-06-30 14:27
  Client emailed Brooklynn Prewitt 1:19?PM (59 minutes ago) to me Yes I would like to do that and make my payments $133.33. Thank you. ------------------ I emailed Inquiries Studio 2:18?PM (0 minutes ago) to Brooklynn Hello Brooklynn, After further reviewing your account, I found that your payment plan has already been adjusted to $100 per month, which is lower than the payment amount under the option I initially proposed. With that in mind, I do not want to increase your monthly payment beyond what you are currently paying. Instead, I will apply the $1,000 management discount, reducing your outstanding balance to $2,400, while allowing you to continue making payments of $100 per month under your existing 24-month payment plan. I believe this provides you with the greatest overall savings while keeping your monthly payments at their current amount. Reply confirming that you would like to move forward with this offer and I will be happy to apply this for you. Kind Regards, Kendrick ------------------------------ Finance + Ledger + CI ------------------------------ Client Name:Brooklynn Prewitt Model Name: Brooklynn Prewitt REF# D3761255 Total Package Amount: $4000.00 Amount to date: $600 Date of Shoot: 03/24/26 Date of Complaint: 06/02/26 Sales Sheet: N/A
• Kendrick P 2026-06-30 10:27
  Client emailed Brooklynn Prewitt Jun 29, 2026, 1:41?PM (20 hours ago) to me If I take the management discount how much will I owe? Thank you for your communication --------------------- I emailed Inquiries Studio 10:26?AM (0 minutes ago) to Brooklynn Hello Brooklynn, Thank you for your email. If you choose to move forward with the management discount, your outstanding balance will be reduced to $2,400. In addition, I can refinance the remaining balance over 18 months, reducing your monthly payment from $291.67 to $133.33 to make the payments more manageable. If you would like to accept this offer, please reply confirming, and I will be happy to apply these adjustments to your account. Kind Regards, Kendrick 06/30/2026 13:31 - [Jun 30, 2026, 1:31 PM] Natalie: Customer requested to set payments at $133.33; action taken was to confirm the request. 06/30/2026 13:31 - [Jun 30, 2026, 1:31 PM] Natalie: Customer asked about management discount amount; no response was provided. 06/30/2026 13:31 - [Jun 30, 2026, 1:31 PM] Natalie: Customer asked about management discount amount; no action was taken.
• Kendrick P 2026-06-29 13:26
  Client emailed Brooklynn Prewitt Jun 28, 2026, 11:54?AM (1 day ago) to me Okay and I will still need to discuss the 7/30 payment as I have explained that I did not now what I was signing up for completely and I in no way am able to pay the full amount so I need to work something out. -------------------- I emailed Inquiries Studio 1:25?PM (0 minutes ago) to Brooklynn Hello Brooklynn, Thank you for your email. All deliverable products have been provided in accordance with the terms of the contractual agreement. The images and Z-Card were sent on 03/25/26, and the website and Z-Card were delivered on 04/03/26. At this time, the available options we can offer are: A $1000 management discount applied to your remaining balance A refinance of the amount due for 18 months to lower the monthly payment. These are the maximum accommodations we are able to provide under your current agreement, as we are unable to cancel at this time. We understand this may not be the outcome you were hoping for, but we encourage you to let us know which option you would like to proceed with so we can support you accordingly. Kind Regards, Kendrick 06/29/2026 13:31 - [Jun 29, 2026, 1:31 PM] Natalie: Customer requested to discuss a payment issue; we confirmed it was already addressed.
• Kendrick P 2026-06-03 12:07
  Client emailed Brooklynn Prewitt Jun 2, 2026, 5:51?PM (18 hours ago) to me Okay, can we skip my next payment then and I can figure this out the following month. Sincerely, Brooklynn ----------------------- I emailed Inquiries Studio 12:07?PM (0 minutes ago) to Brooklynn Hello Brooklynn, Thank you for your email. We can confirm that your payment for this month has been deferred. Your account has been updated accordingly, and your next payment will now be due on 07/30/2026. We will keep your account as is while we await your response. Please let us know if you have any questions. Kind Regards, Kendrick
• Kendrick P 2026-06-02 14:16
  Client emailed Brooklynn Prewitt 1:53?PM (17 minutes ago) to me I understand this however, I need to figure out how to get out of this agreement. I have only done one shoot with this studio and now I am caught paying thousands of dollars? I have no form of income and will go into negative paying this I have no additional support. Is there any kind of exception you can make besides making my next 2 payments $50 that I do not have. -------------------- I called, no answer, left vm -------------------- I emailed Inquiries Studio 5:45?PM (0 minutes ago) to Brooklynn Hello Brooklynn, Thank you for your message, and I’m sorry to hear about the difficulty you’re experiencing. We do understand your concern; however, we would like to clarify again that you entered into a legally binding finance agreement, which includes clear terms regarding cancellation. The agreement remains active, and the services included in your package have already been provided and/or delivered in accordance with those terms. While we are unable to cancel or void the agreement, we do want to work with you as best as we can within the options available. At this time, the available options we can offer are: A $500 management discount applied to your remaining balance One-time courtesy of skipping your next upcoming payment as an additional form of support. Temporary relief by reducing your next two payments to $50 each instead of $100 These are the maximum accommodations we are able to provide under your current agreement. We understand this may not be the outcome you were hoping for, but we encourage you to let us know which option you would like to proceed with so we can support you accordingly. Kind Regards,
• Kendrick P 2026-06-02 13:30
  I emailed Inquiries Studio <inquiries@studio-1.us> 1:30?PM (0 minutes ago) to Brooklynn Hello Brooklynn, Kindly note that you entered into a legally binding finance agreement with the studio, which includes clear terms and conditions regarding cancellation. We would like to clarify that the offer previously provided remains the most suitable option available to support you financially, reducing your monthly payments to $100 per month over 34 installments. In addition, we can offer a $500 management discount, which would reduce your overall balance; however, this would not change the monthly installment amount. To further assist you, we can also reduce your next two payments to $50 each instead of $100. Please let us know how you would like to proceed. Kind Regards, Kendrick
• David M 2026-04-03 10:01
  Website + zCard Studio-1: Your website and zCards have been sent out via email from production@studio-1.us Please search D3761255 in your email search bar and check your spam folder. Website Address: https://brooklynnprewitt.modelingfolio.com/ Website Editor (Dashboard) Your website is also packed with features to keep your portfolio updated. To begin the mentorship videos or to change your photos, stats, biography, add blog posts, etc., please navigate to: https://brooklynnprewitt.modelingfolio.com/login Click "Log in" on the upper right-hand corner. Username: brooklynnprewitt.26@gmail.com Login Code: d3761255
• Tyesha H 2026-04-02 10:17
  Client emailed: Brooklynn Prewitt Attachments Wed, Apr 1, 8:50?PM (13 hours ago) to me Good evening, I have put work into creating my model resume and cover letter. I have attached them to this email and I would really appreciate any feedback. In addition I have been applying to the sources you have provided me for casting. Please let me know what I should do next, or any feedback would be greatly appreciated. Thank you so much, Brooklynn Prewitt 972-515-6575 ----------------- Placed in Stephani's inbox for review
• Nellie P 2026-03-27 09:55
  Client emailed: 10 of 10 Inquiry About Next Steps and Scheduling Another Shoot STUDIO 1 Brooklynn Prewitt <brooklynnprewitt.26@gmail.com> Thu, Mar 26, 5:18?PM (16 hours ago) to me Dear Studio Team, I hope you are doing well. I wanted to reach out to ask about the next steps in the process following my recent shoot. I’m really excited about moving forward and would love to know what I should expect next. I was also wondering when I might be able to come in for another shoot, or if there is anything I should complete beforehand to prepare. Please let me know what availability looks like and what you would recommend. Thank you so much for your time and support—I’m looking forward to continuing to work with you. Best regards, Brooklynn Prewitt ////fwd to michael
• Charles C 2026-03-26 16:44
  Client emailed: Good Morning, Thank you for your response. After reviewing my finances, I would be able to comfortably commit to $100 per month. I want to make sure I can stay consistent with my payments and avoid any missed or late payments, which is why I’m requesting a lower monthly amount. I am fully committed to paying off the remaining balance and would greatly appreciate any flexibility to adjust the payment plan to reflect this amount. Please let me know if this can be arranged or if there are any next steps I should take. Thank you again for your understanding.
• Caet W 2026-03-26 08:31
  client emailed: I hope you are doing well. I am reaching out regarding my current payment plan for my photography package under reference number D3761255. After reviewing my financial situation more carefully, I wanted to ask if it would be possible to adjust my current payment plan to a longer-term option with smaller monthly payments. While I am fully committed to paying the remaining balance of $3,500, I want to be safe about managing the current monthly amount of $291.67 as I am also a full time student. If there is any flexibility to extend the duration of the plan and reduce the monthly payment amount, it would greatly help me stay on track and ensure all payments are made on time. Please let me know if this is something that can be arranged, or if there are alternative options available. I would really appreciate any assistance you can provide. responded: Thank you for your email. Can you please inform us as to what you're able to commit to monthly so we can better assist you?

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 13

• Kendrick P 2026-06-02 14:20
  Sent client copy of contract
• Steph A 2026-06-02 13:59
  2 of 792 Voicemail from PREWITT B. at (972) 515-6575 on Jun 2 2026 1:14 PM STUDIO 1 Voicemail Emails PREWITT B. - Voicemail box 329 Attachments 1:16?PM (41 minutes ago) to me GoTo logo You received a new voicemail message Info New voicemail message Time: Tuesday, June 2 2026 1:14 PM From: PREWITT B. (972) 515-6575 Duration: 1 minute 2 seconds Voicemail box: 329 Transcript: Hi, this is Brooklyn calling again. I called earlier, and then I got a call back, but I wasn't available at the time. So whenever you get the chance, if you can call me again, I need help getting my contract or the financial agreement that I signed before. I need that canceled because I cannot pay on it anymore. I'm in college, and I have no money. So I literally am unable to make any payments on this anymore. And I know that I signed this, but I really cannot pay it at all, or else my account will go negative, and I have no form of an income anymore. And also my parents are not offering me any financial support. So I need help getting this settled and working out any kind of solution that we can. And so if you could just please give me a call back at this number, I'd really appreciate it. Thank you. --------- gave sticky to kendrick
• Charles C 2026-06-02 12:51
  Client left a vm in the CRM about how she can't continue making payments because she is not there financially (she did make her May payment) and she wants to cancel so work something out, I will inform inquiries to contact her to assist.
• Veronica H 2026-05-12 11:15
  Hi Veronica, Thank you for reaching out and for being understanding. I wanted to ask if it would be possible to pause my payments until August. That is when I expect to be back in good financial standing and able to resume payments consistently. Please let me know if there are any options available or if there’s anything I need to do on my end. I really appreciate your help and understanding. Kind regards, Brooklynn Prewitt Adv client that I would not be able to move due date to August as she have not made payment since March
• Steph A 2026-04-02 11:50
  Brooklynn Prewitt 11:00?AM (49 minutes ago) to me Awesome, thank you so much!
• Steph A 2026-04-02 10:34
  Cover letter and Resume Guide STEPHANI Inquiries Studio Attachments Mon, Mar 30, 11:46?AM (3 days ago) Hi Please see the examples below! Kind Regards, Customer Service Creative Team Studio 1 | Miami - Dallas - Houston - Nashville 954-369-2072 | 469-902-5890 | 615 Brooklynn Prewitt Attachments Wed, Apr 1, 8:50?PM (13 hours ago) to me Good evening, I have put work into creating my model resume and cover letter. I have attached them to this email and I would really appreciate any feedback. In addition I have been applying to the sources you have provided me for casting. Please let me know what I should do next, or any feedback would be greatly appreciated. Thank you so much, Brooklynn Prewitt 972-515-6575 ------------- Inquiries Studio 10:34?AM (0 minutes ago) to Brooklynn Hello, I hope you’re doing well! I wanted to let you know that your modeling resume and cover letter turned out great—they look very professional, polished, and ready to be submitted. You’ve done a strong job presenting yourself clearly and confidently, which is exactly what agencies and casting directors look for. As your next step, I recommend beginning to submit your materials to reputable modeling agencies and casting platforms. Be sure to follow each agency’s submission guidelines carefully, as they can vary. When applying, include your resume, cover letter, and any current photos or digitals you have. It’s also a good idea to keep your documents updated as you gain more experience, and to regularly check for new opportunities so you can continue building momentum. Good luck! Kind Regards, Stephani ------------
• Michael M 2026-04-01 09:16
  Went over everything with client and sent emails with next steps!
• Michael M 2026-03-27 10:53
  called client cant lvm ~ sent text to client "Hi, my name is Michael and I work with Maps Studio. I tried giving you a call to go over your next steps so we can help get you all set up to start applying for gigs and castings. Please feel free to give me a call anytime between 8–4. Please reach me at 9293670755"
• Charles C 2026-03-26 16:45
  Emailed response: Hi Brooklyn Thank you for your email. We can certainly modify the monthly payments to $100.00 a month, I will go ahead and make the changes.
• David M 2026-03-25 14:19
  Studio-1: Your images and model guide have been sent out via Email. Expect it in your inbox or spam folder within 20 min. Please search "WeTransfer" in your email.
• Natalia Granado 2026-03-25 10:49
  Recurring set
• Elly R 2026-03-24 17:04
  Thanks Craig! She is excited to start MSP, Mom made CC deposit today to help her get started
• Craig N 2026-03-18 12:50
  In school for marketing, also works PT as a hostess in a steak house. Does cheerleading.Know's we're not an agency and packages start at $399.00 Craig N - 03/20/2026 10:39 - Changed confirmed from No to Attempted Craig N - 03/23/2026 11:31 - Changed confirmed from Attempted to Full