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Wants out of the contract

Chelsea Ikowe D4061930

Out of the contract via Not recorded Direction not recorded not confirmed as a complaint yet
$500
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Chelsea Ikowe
Chelsea Ikowe
Dallas
Elly R
—
2026-09-10
$500
$1,000
$500
10d ago
10d ago
Not recorded
crm-note

What has happened so far

Chelsea Ikowe complained on 2026-09-10 — 10 days ago. They signed for $500 and have paid $1,000. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-09-10 Alecia H Ok thanks hon.
  2. 2026-09-10 Elly R She was very quite and not sure what she wants to do in life yet, just started job and very concerned about money. No monthly payment was an option. 10 images today and understands fully can
  3. 2026-09-10 intake scan logged on the desk
  4. 2026-09-09 Alecia H Missed and paid a Hundred. So she have a hundred for deposit. Alecia H - 09/09/2026 11:56 - Changed confirmed from No to Full
  5. 2026-09-09 Alecia H Chelsea, Work full time with a life insurance Agency, Not married and know Kids, She like to read and go on hikes! Just started thinking about modeling.
Cancel contract
Elly R - 09/10/2026 12:46 She was very quite and not sure what she wants to do in life yet, just started job and very concerned about money. No monthly payment was an option. 10 images today and understands fully can not cancel

Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Square has taken $500 3 payments, 2026-09-09 to 2026-09-10
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 4
  • Alecia H 2026-09-10 15:24
    Ok thanks hon.
  • Elly R 2026-09-10 12:46
    She was very quite and not sure what she wants to do in life yet, just started job and very concerned about money. No monthly payment was an option. 10 images today and understands fully can not cancel
  • Alecia H 2026-09-09 11:56
    Missed and paid a Hundred. So she have a hundred for deposit. Alecia H - 09/09/2026 11:56 - Changed confirmed from No to Full
  • Alecia H 2026-09-09 11:55
    Chelsea, Work full time with a life insurance Agency, Not married and know Kids, She like to read and go on hikes! Just started thinking about modeling.

What happens next

  1. Call the client Customer service
  2. Offer retention Customer service
  3. Confirm in writing to the client Customer service must be done to close

Who has had it

  • intake scan logged 2026-09-10

Pick your name at the top of the page to work this case.