Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $550 taken up front, $2,450 outstanding.

Correspondence with the client 6 — emails and anything quoted back, in full

• Kendrick P 2026-06-02 13:35
  I emailed Inquiries Studio <inquiries@studio-1.us> 1:35?PM (0 minutes ago) to Marie Hello Marie We have not yet received a response regarding the options we previously provided. Kindly ensure that you reply to this email. If we do not hear from you by this date, your contract will remain as is. Thank you for your attention to this matter. Kind Regards, Kendrick
• Alejandro P 2026-04-17 11:21
  Client emailed: Marie Tressie Mar 31, 2026, 1:56?AM to Inquiries Hello, I am following up regarding my previous request. While I acknowledge your offer of a $500 discount, reducing the balance to $1,950, I would like to formally express my continued dissatisfaction with the service provided. At this point, I do not agree to continue this contract under the current circumstances. Although I received materials such as photos, a comp card, and a website, I do not believe these services justify the original cost of $3,000 or the remaining balance, even after the proposed discount. My understanding at the time of signing was that this package would include meaningful support in securing modeling opportunities. I understand that I was provided with a document containing links to apply for agencies and job opportunities. However, this does not replace direct support, guidance, or active assistance in connecting with legitimate casting or agency opportunities. To date, I have not received any agency placement, personalized support, or casting assistance. As a result, the service has not fulfilled its intended purpose. Additionally, I must express concern regarding the contract signing process. I was not given sufficient time to properly review the agreement, as it was presented quickly on a screen and I was encouraged to sign without the opportunity to fully read and understand the terms. This raises concerns regarding transparency and informed consent. Given the lack of results and my current financial situation, I respectfully request cancellation of the remaining balance. I do not believe it is reasonable to continue payments for a service that has not delivered meaningful or promised outcomes. I would appreciate your prompt review of my case and a fair resolution of this matter. Sincerely, Marie /////////// I replied: Inquiries Studio 4:21?PM (0 minutes ago) to Marie Send scheduled for 4:21?PM Hello Marie, Thank you for your email, and I apologize for the late reply. It is important to note that clients are not obligated to purchase or sign anything during their visit to the studio. Additionally, every client has the option to leave the studio and request a full refund of their $50 booking deposit if they choose not to proceed. By signing the agreement, you acknowledged the terms and conditions, including the non-cancellable nature of the package. Since then, Maps has fulfilled its commitment by providing all materials and services outlined in your agreement. This includes your professional portfolio, comp card, website, and other resources, all created to meet industry standards and support your career goals. I encourage you to review the contract along with the reduction offer outlined in this email thread. I am confident you will find this offer to be reasonable given the legally binding terms of the agreement. We are fully equipped to support you in pursuing paid modeling opportunities. However, please note that we are not a modeling agency. Our role is to guide aspiring models toward agency representation or independent freelancing, depending on their goals and preferred career path. To move forward, we strongly recommend scheduling a one-on-one conference call with one of our mentors using the links below. This consultation is an important step, during which a mentor will help you determine the most suitable path for your modeling career, provide targeted resources, assist with your cover letter and resume, and offer strategic guidance on social media, networking, pricing, contract types, commission structures, and more. Irving: https://calendly.com/guidancespecialist-studio-1/mentorship-conference-call Roberto: https://calendly.com/modelingstrategyspecialist/roberto Please let me know how you would like to proceed. Kind regards, Alejandro
• Edward R 2026-03-30 09:29
  Client emailed From: Marie Tressie <marietressie318@gmail.com> Date: Thu, Mar 26, 2026 at 4:12?PM Subject: Re: Request to Cancel My Modeling Contract To: Studio Production <production@mapsstudio.nyc> Hello, Thank you for your response. I am writing again to formally request cancellation of this agreement. I am currently in a difficult personal situation that is making it impossible for me to continue with the contract. At this time, I do not have the ability to keep up with the financial obligation, and continuing this agreement would create serious hardship for me. I respectfully request that my case be escalated for further review and reconsideration of cancellation. I am asking for a final written response after full review of my situation. Thank you for your understanding. Sincerely, Marie ===== I emailed Inquiries Studio 9:23?AM (5 minutes ago) to marietressie318 Hello Marie, Thank you for your response. After reviewing your account, your package total was $3,000.00, with $550.00 paid and a remaining balance of $2,450.00. As previously noted, the materials associated with your package have already been delivered, so the agreement remains active under the signed terms. In an effort to help make the account more manageable, we are able to offer a $500 reduction to the current outstanding balance. This would bring the balance to $1,950.00. At this time, the following accommodation options are available: Option 1 Apply the $500 discount and refinance the adjusted balance of $1,950.00 over 12 months Monthly payment: $162.50 Option 2 Apply the $500 discount and refinance the adjusted balance of $1,950.00 over 18 months Monthly payment: $108.33 Please review these options and let me know which one you would like to move forward with, and I will be happy to update the account accordingly. Kind Regards, Edward
• Edward R 2026-03-25 12:02
  Client Name: Model Name: REF# Total Package Amount: $ Amount to date: $ Date of Shoot: Date of Complaint: Sales Sheet: Client emailed From: Marie Tressie <marietressie318@gmail.com> Date: Mon, Mar 23, 2026 at 6:01?PM Subject: Request to Cancel My Modeling Contract To: Studio Production <production@mapsstudio.nyc> Hello! I hope you are doing well. I am writing to inform you that I would like to cancel my modeling contract effective immediately. At this time, I am no longer able to continue with the program or make further payments. I understand that I have already made a deposit of $500, and I accept that this amount may be non-refundable according to the agreement. Please confirm the cancellation of my contract and let me know if there are any final steps I need to complete. Thank you for your understanding. Marie Tressie Vil +1 857-237-7032 ==== I Emailed Inquiries Studio 11:28?AM (0 minutes ago) to Studio Hello Marie, Thank you for your email and for sharing your situation with us. I am sorry to hear that you are no longer in a position to continue at this time, and I understand that circumstances can change unexpectedly. That said, the agreement signed for your package is non-cancelable, so we are unable to confirm cancellation of the contract. As you mentioned, the deposit already made would remain non-refundable under the terms of the agreement, and the account would remain active accordingly. If your situation is related to financial difficulty, please let us know. We would be happy to review whether any payment accommodations may be available to help make the remaining balance more manageable. Kind Regards, Edward Customer Service Creative Team
• Neil G 2026-03-19 09:11
  Client emailed Mar 18, 2026, 1:32?PM (19 hours ago) to Studio Good afternoon, I hope we are doing well! After reviewing my modeling goals, I would like to request an update to my listed interests. I would prefer to remove swimwear modeling from my profile. I would also like to add beauty modeling and parts modeling, as I am very interested in close-up campaigns and product advertising opportunities. Thank you very much for your understanding and support. Please let me know if you need any additional information from me. I forgot to mention my preferred email in my previous message. Please update my contact email to: [marietressie.model@gmail.com]. Marie Tressie Vil Response email Hi Marie Thank you for your email.I have unticked the swimwear section for your interests and updated your contact email on both the website and zcards.Although there is no section on the site for Beauty, this would fall under editorial.Maybe mention your interests in your introduction. To make things easier the site is fully editable for you to update as needed. I have included the link to the  instruction video below. https://youtu.be/Y3ffNVxYz5g Warm regards Nei NG
• Neil G 2026-03-18 08:07
  Emailed Client - MAPS Studio:  Your website and zCards have been sent out via email from production@mapsstudio.nyc. Please search “ t3756896 ” in your email and spam search bar. Neil G

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 8

• maria Rodgriguez 2026-08-11 11:15
  Called client, left voicemail and a message.
• maria Rodgriguez 2026-08-05 09:32
  Called client, left voicemail and a message.
• Maddy B 2026-08-04 11:04
  sent to Maria
• Alejandro P 2026-03-18 13:08
  Client texted: 8:13 AM I find it, thanks! 7:43 PM Tuesday, Mar 17 Hello! This is Marie! I hope you are doing well. I would like to schedule an appointment to discuss updating my current plan and review my modeling package. I am also interested in moving forward with the complete package. Please let me know your availability. Thank you. 5:31 PM ///////////// I called the client and explained the propackage and she decisded to kkep her current plan.
• Natalia Granado 2026-03-16 14:58
  Recurring set
• Neil G 2026-03-16 08:13
  WeTransfer : MAPS Studio:Your images and model guide have been sent out via Email. Expect it in your inbox or spam folder within 20 min. Please search "WeTransfer" in your email. NG
• Jodi S 2026-03-13 20:32
  model start 3K, 50 dep, 500 down monthly 245x10 She is not 100% sure she wants to show her face modeling, also interested in hand/accessory modeling
• Martha M 2026-03-10 11:52
  She is going for nursing in college. No experience, has done theater in church. She works at fedex fulltime warehouse. She wants to try it out, she is a bit nervous. Martha M - 03/10/2026 11:53 - Changed confirmed from No to Full