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Hardship / cannot pay

Zulfia Abdulasen P4058994

bucket not set via Not recorded Direction not recorded not confirmed as a complaint yet
$4,000
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Sabrina Mukhiddin
Zulfia Abdulasen
Maps A
Debra W
2026-09-04
2026-09-03
$4,000
$650
$4,000
17d ago
16d ago
Not recorded
crm-note

What has happened so far

Zulfia Abdulasen complained on 2026-09-03 — 17 days ago. They signed for $4,000 and have paid $650, with no instalment plan started. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-09-04 Debra W model start
  2. 2026-09-03 Selina M mom mentioned her father died years ago... Evan C - 09/03/2026 14:35 - Changed confirmed from Full to No Selina M - 09/03/2026 14:36 - Changed confirmed from No to Full Evan C - 09/03/2026 1
  3. 2026-09-03 Selina M aware call recorded, aware we are not an agency, aware fin dec must be made day of shoot, aware packages start at $399 Never modeled before, shown an interest and mom saw our AD and decided
  4. 2026-09-03 intake scan logged on the desk
Hardship
Selina M - 09/03/2026 12:00 mom mentioned her father died years ago...

Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $650 taken up front, $3,350 outstanding.

never
0 of 0 · $0
0
$650
$3,350
—
Square has taken $600 1 payment, 2026-09-04 to 2026-09-04 · 1 scheduled, not charged
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 3
  • Debra W 2026-09-04 14:04
    model start
  • Selina M 2026-09-03 12:00
    mom mentioned her father died years ago... Evan C - 09/03/2026 14:35 - Changed confirmed from Full to No Selina M - 09/03/2026 14:36 - Changed confirmed from No to Full Evan C - 09/03/2026 15:19 - Changed confirmed from Full to No Evan C - 09/03/2026 15:19 - Changed confirmed from No to Full
  • Selina M 2026-09-03 11:59
    aware call recorded, aware we are not an agency, aware fin dec must be made day of shoot, aware packages start at $399 Never modeled before, shown an interest and mom saw our AD and decided to apply and let her try this out, mom works FT but mentioned she had labor day and 9/4 off so she chose 9/4, mom asked and is aware that if passed packages start at $399 and there is no obligation to buy one but must make decision

What happens next

  1. Call the client Customer service
  2. Walk them through the agreement Customer service must be done to close
  3. Confirm in writing Customer service must be done to close

Who has had it

  • intake scan logged 2026-09-03

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