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No photos / product wrong or not delivered

Mya Charlton M4042253

Their product via Not recorded Direction not recorded not confirmed as a complaint yet
$25
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Mya Charlton
Mya Charlton
Studio 1
Lauren B
—
2026-09-04
$25
$50
$25
16d ago
16d ago
Not recorded
crm-note

What has happened so far

Mya Charlton complained on 2026-09-04 — 16 days ago. They signed for $25 and have paid $50. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-09-04 Lauren B 1 image, client is broke and said shes not working, said she'd have to make phone calls to get together even 50 to get anything, said shes going to ask around and try to save up
  2. 2026-09-04 Kendrick P Client called saying they will be running 10 minutes late to the shoot. FWD to Confirmations
  3. 2026-09-04 intake scan logged on the desk
  4. 2026-08-25 Mark L LOVES FASHION, SEWING, DANCING, BOXING, TRAVELLING, SHOPPING, COOKING, LEARNING NEW THINGS, NATURE, ANIMALS, OUTDOORS, AWARE OF $399.00 AWARE THAT WE ARE NOT AN AGENCY. Mark L - 08/31/2026 0
No photos
Lauren B - 09/04/2026 17:52 1 image, client is broke and said shes not working, said she'd have to make phone calls to get together even 50 to get anything, said shes going to ask around and try to save up

Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Square has taken $0 0 payments
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 3
  • Lauren B 2026-09-04 17:52
    1 image, client is broke and said shes not working, said she'd have to make phone calls to get together even 50 to get anything, said shes going to ask around and try to save up
  • Kendrick P 2026-09-04 14:08
    Client called saying they will be running 10 minutes late to the shoot. FWD to Confirmations
  • Mark L 2026-08-25 13:06
    LOVES FASHION, SEWING, DANCING, BOXING, TRAVELLING, SHOPPING, COOKING, LEARNING NEW THINGS, NATURE, ANIMALS, OUTDOORS, AWARE OF $399.00 AWARE THAT WE ARE NOT AN AGENCY. Mark L - 08/31/2026 09:32 - Changed confirmed from No to Attempted Mark L - 09/03/2026 15:14 - Changed confirmed from Attempted to Full

What happens next

  1. Check portal access Customer service
  2. Check production status Production
  3. Deliver it Production must be done to close
  4. Confirm with the client Customer service must be done to close

Who has had it

  • intake scan logged 2026-09-04

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