← Back to the board
Wants out of the contract · Formal complaint logged

Jamarii Coleman H3988004

Out of the contract via Email Direction not recorded not confirmed as a complaint yet
$4,000
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Jamarii Coleman
Jamarii Coleman
Houston
Angela K
2026-06-13
2026-09-02
$4,000
$450
$4,000
18d ago
18d ago
Email
crm-note

What has happened so far

Jamarii Coleman complained on 2026-09-02 by email — 18 days ago. They signed for $4,000 and have paid $450, with no instalment plan started. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-09-02 intake scan logged on the desk
  2. 2026-07-23 David M Website + zCard Studio-1: Your website and zCard materials are now ready in your portal. Please sign into https://usa-models.com/login To view your dashboard, edit your website and download (in writing)
  3. 2026-06-16 Caet W client emailed: I am writing regarding Order Ref H3988004, signed earlier today, 06/13/2026. After reviewing the agreement, I am cancelling this order in full and withdrawing from the associ (in writing)
  4. 2026-06-15 Steph A left vm
  5. 2026-06-15 David M Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. For security purposes, we do
  6. 2026-06-15 Natalia Granado Recurring set
  7. 2026-06-03 Zebbie R works at a bank ft: did art and design in school: friends and coworkers tells him he should model all the time so hes giving it ago. does yoga. aware we are not agency and knows about 399. Z
Cancel contract, Complaint form, We offered, Unhappy
…ed: Cancellation of Order Ref H3988004 — Jamarii Coleman ALEJANDRO Summarize this email Jamarii Coleman <jcjamariijalee@gmail.com> Jun 13, 2026, 9:57?PM to me To The Photo Studio Group Texas LLC / Angela K, I am writing regarding Order Ref H3988004, signed earlier today, 06/13/2026. After reviewing the agreement, I am cancelling this order in full and withdrawing from the associated financing/payment plan, effective immediately. I am providing this notice in writing on the same day the contract was signed. I am also revoking any continuous payment authority, card authorization, or recurring billing permission tied to this agreement. No further charges are authorized to my card or account. I am separately notifying my card issuer to ensure no payments are processed. No g…

Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $450 taken up front, $3,550 outstanding.

never
0 of 0 · $0
0
$450
$3,550
—
Square has taken $400 1 payment, 2026-06-13 to 2026-06-13 · 2 failed · 1 scheduled, not charged
Agrees with the CRM.
Correspondence with the client 2 — emails and anything quoted back, in full
  • David M 2026-07-23 10:16
    Website + zCard Studio-1: Your website and zCard materials are now ready in your portal. Please sign into https://usa-models.com/login To view your dashboard, edit your website and download your composite card. For security purposes, we do not have access to your password. If this is your first time logging in, or if you do not remember your password, please use the Forgot Password option on the login page to create or reset your password. Website Address: https://maricole.usa-models.com/ Website Editor (Dashboard) Your website is also packed with features to keep your portfolio updated. To begin the mentorship videos or to change your photos, stats, biography, add blog posts, etc., please navigate to: https://maricole.usa-models.com/login Click "Log in" on the upper right-hand corner. Username: jcjaleechris@gmail.com
  • Caet W 2026-06-16 15:34
    client emailed: I am writing regarding Order Ref H3988004, signed earlier today, 06/13/2026. After reviewing the agreement, I am cancelling this order in full and withdrawing from the associated financing/payment plan, effective immediately. I am providing this notice in writing on the same day the contract was signed. I am also revoking any continuous payment authority, card authorization, or recurring billing permission tied to this agreement. No further charges are authorized to my card or account. I am separately notifying my card issuer to ensure no payments are processed. No goods have been delivered and no installment has been billed. Please confirm in writing that this order is cancelled and that no charges will be made. If there is a dispute about amounts owed, I’m requesting that we resolve it in writing. Please direct all further communication to this email. fwd'd to inq - contract issue
Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 4
  • Steph A 2026-06-15 15:06
    left vm
  • David M 2026-06-15 13:01
    Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. For security purposes, we do not have access to your password. If this is your first time logging in, or if you do not remember your password, please use the Forgot Password option on the login page to create or reset your password. Please note that the files may take up to an hour to populate from the time this message is sent out.
  • Natalia Granado 2026-06-15 11:57
    Recurring set
  • Zebbie R 2026-06-03 12:43
    works at a bank ft: did art and design in school: friends and coworkers tells him he should model all the time so hes giving it ago. does yoga. aware we are not agency and knows about 399. Zebbie R - 06/09/2026 18:23 - Changed confirmed from No to Attempted Zebbie R - 06/09/2026 18:25 - Changed confirmed from Attempted to Half

What happens next

  1. Call the client Customer service
  2. Offer retention Customer service
  3. Confirm in writing to the client Customer service must be done to close

Who has had it

  • intake scan logged 2026-09-02

Pick your name at the top of the page to work this case.