Evidence gathered 2026-09-19

How they pay

Correspondence with the client 6 — emails and anything quoted back, in full

• Kendrick P 2026-07-10 16:10
  Client messaged Are there renewal fees? How many edited images? How many outfit changes? Who hosts the portfolio website? what EXACTLY is included in the $4,000 contract? What happens after the first year of hosting? What is "aftercare"? What does "Aftercare" actually include? How many clients have actually signed with agencies after using your services? Which agencies have hired models from your studio? Is it possible you provide references from former clients? ---------------------- I emailed Inquiries Studio <inquiries@studio-1.us> 4:09?PM (0 minutes ago) to kidchaos1994 Hello Sean, Thank you for your email. I will answer each of your questions in the order they were asked. Website Renewal: Yes, there is a renewal fee for the website. As outlined in your agreement, we host the website we create for you for the first 12 months. After that period, there is a $50 annual renewal fee to keep the website active. Image Editing: The images delivered to you have already been professionally edited. However, if there are specific edits or corrections you would like made, please let us know. We will be happy to review your request and determine what adjustments can be made. Additional Outfit Changes: At this stage, additional outfit changes are not available, as your photo shoot has already been completed. If you would like to schedule a new photo shoot or reshoot, there would be an additional charge, which must be paid in full prior to scheduling the appointment. Website Hosting: Yes, we are the company that hosts the website created for you, as outlined in your agreement. The website remains active for the initial 12-month hosting period, after which the annual renewal fee applies if you wish to keep it active. What is provided in the package: Professional Images A professional photo shoot with industry-focused images created for modeling purposes. A selection of edited images delivered through the client portal for use in submissions, portfolios, and promotional materials. Talent/Model Guide A comprehensive guide designed to provide industry information, resources, and next steps. Includes guidance on building your modeling materials, preparing for opportunities, and navigating the industry. Includes recommended casting websites and agency resources (such as the listings provided within the guide). Digital Z-Card / Comp Card (when included in the selected package) A professional modeling comp card featuring selected images and relevant talent information. Used as a standard industry tool when submitting to agencies, casting opportunities, and potential clients. Personal Portfolio Website (when included in the selected package) A professional online portfolio showcasing your modeling images and information. Designed to provide an additional resource when presenting yourself to industry professionals. Additional Support Access to the Outreach Team for guidance on using your products, exploring casting resources, networking, and developing a strategy for moving forward in the industry. Aftercare Aftercare refers to the additional assistance and guidance you receive after your photo shoot. This includes support with understanding the modeling process, utilizing your portfolio, and guidance on pursuing modeling opportunities. Success Stories If you would like to see examples of individuals who have worked with our studio, you can view our success stories on our website: Studio1 Success Stories Agencies Regarding agencies that have signed models we have supported, please refer to the list of recommended agencies included in your Talent Guide, which can be accessed through your client portal. The Talent Guide also contains additional resources and information to help you move forward in the industry. Client References We do not provide references or contact information for former clients. However, we are committed to supporting you throughout your modeling journey and are happy to provide guidance and answer any questions you may have along the way. Kind Regards, Kendrick
• Adi B 2026-05-20 08:46
  Emailed client: "Good morning, We received the following message: "Hello manny, I'd like to get in touch a bit better to get the ball rolling, please either contact me here or my phone for easier communication at your earliest convenience, 239-628-0824." Please let me know how we can assist you. If you need help with your website or Z Card, we can assist you here in production. If you need guidance on getting started, our customer service team can assist you.  **Please respond directly to this email thread." AB
• Emmanuel R 2026-05-18 14:17
  Client email May 13, 2026, 7:42?PM: Hello Manny, Id like you to reach out to ehmarcos92@gmail.com, he's assisting me with finding gigs and managing my time, i'm terrible at it personally so please work together with him. His name is Erik Marcos. . Response: Thanks for your email. Unfortunately I will not be able to reach out to Erik about your gigs. My job is to assist with your website and photos. Let me know if you have any other questions.
• Emmanuel R 2026-04-28 14:31
  Emailed client: In regards to the verification code for your account, the email should have been sent by the time the login prompts you to enter it. Be sure to refresh your mail and it should populate. Let me know if you have any questions.
• Alejandro P 2026-04-27 12:43
  Client emailed: Model Sean Hill STUDIO 1 Sean Hill Sun, Apr 26, 1:41?PM (23 hours ago) to me Hello Studio 1, I'm a recent hire of your company, Sean Hill, and I need assistance in terms of who I can contact when I need assistance with accessing my online account, I cant seem to receive the verification code for my account that's associated with the email I am currently contacting you from & I don't want to be late for my payments. Please contact me at your earliest convenience. ///////// Fwd to production
• Emmanuel R 2026-03-26 16:48
  Studio-1: Your website and zCards have been sent out via email from production@studio-1.us. Please search “F3757736” in your email and spam search bar.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 17

• Emily L 2026-07-09 14:58
  had a bunch of questions I asked him to get back to mana in e-mail format to itemize his questions perhaps
• Kendrick P 2026-06-25 13:51
  Client called requesting a copy of his signed contract. I emailed him a copy of his contract. I told him if he needs any further assistance or guidance moving forward, feel free to reach out to us.
• Maddy B 2026-06-02 13:45
  asked Manna to reach out
• Emily L 2026-06-01 09:48
  2 payments were taken out --He needs a refund
• Mariana N 2026-05-27 12:55
  went over next steps, he's really sweet! he has a great attitude. email sent
• Kendrick P 2026-05-27 11:40
  Client called asking about next steps and how to go about using social media. Wants to get started and is looking forward to finding work. Client also needed clarity on what we do and provide. I explained that we are not an agency
• Steph A 2026-05-26 16:32
  3 of 711 Voicemail from HILL SEAN at (239) 628-0824 on May 26 2026 4:12 PM STUDIO 1 Voicemail Emails HILL SEAN - Voicemail box 329 Attachments 4:14?PM (16 minutes ago) to me GoTo logo You received a new voicemail message Info New voicemail message Time: Tuesday, May 26 2026 4:12 PM From: HILL SEAN (239) 628-0824 Duration: 54 seconds Voicemail box: 329 Transcript: Hello Manny or whoever I'm actually calling here. My name is Sean Hill. I'm a recently contracted model by you guys a couple months ago. I'm just trying to get a hold of whoever I often need to just to try and get the ball rolling a little here. I'm very new to all this. I've seen the instructional guides and videos and all that but I'm a bit on the Special side, you know, divergence and stuff, so I kind of need a little bit more help than what these videos and documentaries are up and providing. So please call me back at this number at your earliest convenience or text, either or. Just don't email because I barely check my email. Please call me at 239-628-0824. Thank you. -------- Gave sticky to Mana since she is working with Orlando
• Emily L 2026-05-01 15:22
  got a VM saying he hadn't heard from anyone I called and left a message and told him about Manny's e-mail to him- Call me back if ready to pay
• Emily L 2026-04-28 11:04
  the Code on 2 security factor is showing up 30 minutes after-- E-mailed us but didn't hear back yet---follow up with him The guy is a little high strung:) Very positive though- wants to pay and on time See what we can do to assist him!
• Emily L 2026-04-28 10:52
  s/w Ronny Wants to make a payment I left him a message....
• David M 2026-03-23 16:42
  Studio-1: Your images and model guide have been sent out via Email. Expect it in your inbox or spam folder within 20 min. Please search "WeTransfer" in your email.
• Natalia Granado 2026-03-23 12:25
  Recurring set
• Audra T 2026-03-22 16:12
  went over contract twice. nice guy. thanks ronnie!
• Ronnie K 2026-03-20 15:12
  Sean is very excited Ronnie K - 03/20/2026 15:12 - Changed confirmed from Attempted to Full
• Ronnie K 2026-03-20 15:01
  2nd: vm and text
• Ronnie K 2026-03-18 11:29
  vm, text Ronnie K - 03/18/2026 11:29 - Changed confirmed from No to Attempted
• Ronnie K 2026-03-11 17:01
  Trying to find new things he can do with purpose. Learn new things Great Attitude! Pool Maintenance Tech 5'7 aware of the packages start at $399 And is aware of the $50 refundable deposit