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Buyer's remorse — changed their mind

Ausdry Carolina Torres Gomez F4036427

An explanation via Not recorded Direction not recorded not confirmed as a complaint yet
$50
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

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Santiago Abreu
Ausdry Carolina Torres Gomez
Orlando
Kriss A
—
2026-08-29
$50
$100
$50
22d ago
22d ago
Not recorded
crm-note

What has happened so far

Ausdry Carolina Torres Gomez complained on 2026-08-29 — 22 days ago. They signed for $50 and have paid $100. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-08-29 Kriss A By monday she will call us to be able to upgrade to get the start package of $3000. her husband did not want to get off from the car so they told me that need to discuss. thank you Victoria
  2. 2026-08-29 intake scan logged on the desk
  3. 2026-08-26 Ronnie K Client texted, needed outfit email resent to her /// Emailed her Kids outfit Victoria M - 08/26/2026 19:20 - Changed confirmed from No to Attempted
  4. 2026-08-22 Victoria M Santiago has never done any modeling before. Mom has wanted to get him and his older brother into modeling for a while. She says the younger one is more interested, so she will start with hi
Buyer's remorse
Kriss A - 08/29/2026 17:15 By monday she will call us to be able to upgrade to get the start package of $3000. her husband did not want to get off from the car so they told me that need to discuss. thank you Victoria :)

Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Square has taken $0 0 payments
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 3
  • Kriss A 2026-08-29 17:15
    By monday she will call us to be able to upgrade to get the start package of $3000. her husband did not want to get off from the car so they told me that need to discuss. thank you Victoria :)
  • Ronnie K 2026-08-26 11:59
    Client texted, needed outfit email resent to her /// Emailed her Kids outfit Victoria M - 08/26/2026 19:20 - Changed confirmed from No to Attempted
  • Victoria M 2026-08-22 21:49
    Santiago has never done any modeling before. Mom has wanted to get him and his older brother into modeling for a while. She says the younger one is more interested, so she will start with him, but both are adorable. Mom works full-time doing deliveries. She is excited for them and feels they will thrive in this environment. They understand we are not an agency and that professional photos are essential for paid opportunities. Support is contingent on passing assessment, with packages starting at $399 and presented on shoot day only. All shoot details and pointers have been shared to ensure a successful start.

What happens next

  1. Call the client Customer service
  2. Walk them through the agreement Customer service must be done to close
  3. Confirm in writing Customer service must be done to close

Who has had it

  • intake scan logged 2026-08-29

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