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Unhappy — no specific ask

Krystal Johnson C4038230

bucket not set via Not recorded Direction not recorded not confirmed as a complaint yet
$250
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

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Krystle Rose Johnson
Krystal Johnson
Chicago
Megan B
—
2026-08-29
$250
$500
$250
22d ago
22d ago
Not recorded
crm-note

What has happened so far

Krystal Johnson complained on 2026-08-29 — 22 days ago. They signed for $250 and have paid $500. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-08-29 Megan B Very uncomfortable making a decision today. Single mom, and didnt want to feel pressured. Wants to think about it, really wanted to do MSP. Wasnt crazy about her images either.
  2. 2026-08-29 Bobbie M Only $8,000 away from target :)
  3. 2026-08-29 intake scan logged on the desk
  4. 2026-08-26 Bobbie M Confirmed fully/is excited/arrive 15 mins early/ wardrobe/ drink & snack/ understands $399 Bobbie M - 08/26/2026 10:28 - Changed confirmed from No to Full
  5. 2026-08-17 Bobbie M No professional modeling experience. She is an Only Child and mom has always loved taking pictures of her. Mom said she has 27,000 pictures and videos of her in her phone. Mom loves dressing
Unhappy
Megan B - 08/29/2026 15:19 Very uncomfortable making a decision today. Single mom, and didnt want to feel pressured. Wants to think about it, really wanted to do MSP. Wasnt crazy about her images either.

Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Square has taken $250 2 payments, 2026-08-17 to 2026-08-29
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 4
  • Megan B 2026-08-29 15:19
    Very uncomfortable making a decision today. Single mom, and didnt want to feel pressured. Wants to think about it, really wanted to do MSP. Wasnt crazy about her images either.
  • Bobbie M 2026-08-29 14:52
    Only $8,000 away from target :)
  • Bobbie M 2026-08-26 10:28
    Confirmed fully/is excited/arrive 15 mins early/ wardrobe/ drink & snack/ understands $399 Bobbie M - 08/26/2026 10:28 - Changed confirmed from No to Full
  • Bobbie M 2026-08-17 18:00
    No professional modeling experience. She is an Only Child and mom has always loved taking pictures of her. Mom said she has 27,000 pictures and videos of her in her phone. Mom loves dressing her up. Every one tells her mom needs to get her started in modeling. Mom works full-time Mon-Fri as a homecare aid. She is in dance and swim class. Client is aware we ARE NOT an agency, that prices start at $399 and needs to make a decision on the day of the shoot. We reviewed outfits and photo shoot preparations.

What happens next

  1. Call the client Customer service
  2. Walk them through the agreement Customer service must be done to close
  3. Confirm in writing Customer service must be done to close

Who has had it

  • intake scan logged 2026-08-29

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