Says they were misled or lied to · Asked for a reduction
Angelita Grady C3746286
Money offvia EmailWaiting on US · 24dnot confirmed as a complaint yet
$3,000
nobody is holding this
Who are you?Pick your name so this desk can record that you read it and what you did.
What are you doing about it?
Calling themToday, on the number on file.Emailing themReplying in writing.Making an offerA reduction or a revised plan — record it below.Checking something firstThe account, the product, the contract. Not with the client yet.Passing it onIt belongs with another team — hand it over below.Waiting on themThe ball is with the client. Set a date to chase.Leaving it for nowA deliberate decision to do nothing yet. Needs a reason and a date to look again.It is finishedNothing outstanding — close it below.
Pick your name above and these become clickable.
Angelita Grady
Angelita Grady
Chicago
Samuel G
2026-02-20
2026-08-27
$3,000
$450
$3,000
24d ago
24d ago
Email
crm-note
What has happened so far
Angelita Grady complained on 2026-08-27 by email — 24 days ago. They signed for $3,000 and have paid $663, 1 of 1 instalments. Nobody is holding it.Nobody has recorded reading it.The ball is with us — they wrote last, 24 days ago, and nobody has replied.
2026-08-27intake scanlogged on the desk
2026-08-17Charles CClient emailed: Hello I have reached out via email before because my phone has been shut off with no service for a few months now. I would like to take the opportunity to decrease my amount (in writing)
2026-08-17Caet WSENT OFFER FOR DISCOUNT TO REESTABLISH PMTS- HAS 30 DAYS TO CONTACT BEFORE ACCOUNT IS PLACED INTO COLLECTIONS Current Balance: $2,550 Discount Offer: $1,000 New Balance: $1,550 Additional di
2026-03-16Steph A7 of 88 Voicemail from JOLIET IL at (815) 999-8647 on Mar 13 2026 5:19 PM STUDIO 1 Voicemail Emails JOLIET IL - Voicemail box 340 <noreply@voicemail.goto.com> Attachments Fri, Mar 13, 5:19?P (in writing)
2026-02-25Tyesha HClient emailed: Angelita Contreras <aacontreras0113@gmail.com> Tue, Feb 24, 10:20?AM (1 day ago) to inquiries Hi I was texted this morning saying I got my website and comp card emailed, but (in writing)
2026-02-25Steph AaLSO fwd TO PRODUCTION
2026-02-24Nellie PClient replied to their website and zcard being sent out: New messages I don't see it in junk or my email 10:10 AM ///fwd to productions (in writing)
2026-02-24Neil GScheduled 8am Emailed Client - MAPS Studio: Your website and zCards have been sent out via email from production@mapsstudio.nyc. Please search “ c3746286 ” in your email and spam search bar. (in writing)
2026-02-23Natalia GranadoRecuring set
2026-02-23Neil GWeTransfer : MAPS Studio:Your images and model guide have been sent out via Email. Expect it in your inbox or spam folder within 20 min. Please search "WeTransfer" in your email. NG
1 earlier entries — the whole thread is under Evidence below.
Misled, Wants cut, Hardship
Charles C - 08/27/2026 12:16 Client emailed: I was told once I make a payment I would have my balance reduced by $1000. I have it in an email from you guys if needed. ........... Client emailed: Disregard I saw the new balance in another email. Thank you!
Evidence gathered 2026-09-19
How they pay
2026-08-27$213
1of 1 · $213
0
$450
$1,338
—
Square has taken $6633 payments, 2026-02-17 to 2026-06-27 · 4 failed · 1 scheduled, not charged
Agrees with the CRM.
Each mark is one instalment, oldest first — filled paid, red missed, hollow still to come.
Correspondence with the client 5 — emails and anything quoted back, in full
Charles C2026-08-17 16:28
Client emailed: Hello I have reached out via email before because my phone has been shut off with no service for a few months now. I would like to take the opportunity to decrease my amount owed to $1,550 as stated in your collections email. I haven’t had a job since the beginning of this year and i just started a new job. I will be getting paid beginning of next month, if there’s a way i can start making payments the second week of next month.
..........................................
Hi Angelita
Thank you for your email. To take advantage of the $1000.00 discount, you must make a payment toward the balance and if necessary update the card on file. Once billing restarts, please let us know if you want to change the due date. Once you're ready, please contact us at (312) 620-9390.
Steph A2026-03-16 09:48
7 of 88
Voicemail from JOLIET IL at (815) 999-8647 on Mar 13 2026 5:19 PM
STUDIO 1
Voicemail Emails
JOLIET IL - Voicemail box 340 <noreply@voicemail.goto.com>
Attachments
Fri, Mar 13, 5:19?PM (3 days ago)
to me
GoTo logo
You received a new voicemail message
Info New voicemail message
Time: Friday, March 13 2026 5:19 PM
From: JOLIET IL (815) 999-8647
Duration: 20 seconds
Voicemail box: 340
Transcript:
Hi, this is Angelita Grady, one of your models. I was just hoping to speak to somebody about some advice regarding John Casablanca. If you can call me back, this is the number you can call, 815-999-8647. Thank you.
-----------------
Modeling schools
Inquiries Studio <inquiries@studio-1.us>
9:48?AM (0 minutes ago)
to Angelita
You don’t need to attend a modeling school to become a model because the industry usually values experience, portfolio quality, and professionalism more than formal training. Most working models build their careers by submitting directly to castings, agencies, and real projects, not by completing modeling classes.
Here are the main reasons why ????
1. The Industry Doesn’t Require Modeling School
Unlike careers such as law or medicine, modeling has no certification requirement. Agencies and clients typically care about:
Your look and marketability
A strong portfolio
Your confidence and professionalism on set
Real experience from castings and jobs
Many successful models, like Gisele Bündchen and Kendall Jenner, were discovered or signed by agencies rather than graduating from modeling schools.
2. Real Castings Teach You Faster
The best way to learn modeling is by actually going to castings and working with photographers, designers, and brands.
When you submit to casting calls you gain:
Audition experience
Networking with industry professionals
On-set knowledge (posing, direction, timing)
Real credits for your resume
This type of hands-on experience is what agencies and clients respect most.
3. Modeling Schools Can Be Expensive
Some schools charge thousands of dollars for classes that teach things you can often learn through:
Practice photoshoots
YouTube tutorials
Working with photographers
Real casting opportunities
Spending that money instead on portfolio development or travel to castings is usually more valuable.
4. Casting Websites Connect You Directly to Jobs
Casting websites allow you to submit yourself directly to real opportunities, including:
Fashion shows
Commercial modeling
Brand campaigns
Film and TV background work
Some well-known casting platforms include:
Backstage
Casting Networks
Casting Frontier
These platforms are where many agencies, brands, and casting directors actually post jobs.
Kind Regards,
Stephani
Customer Service
Creative Team
Studio 1 | Miami - Dallas - Houston - Nashville
954-369-2072 | 469-902-5890 | 615-380-6990
inquiries@studio-1.us
Website: http://www.studio-1.us
Keep in mind our Administrative Offices are open Monday- Friday. 9:00 AM - 5:00 PM EST.
Tyesha H2026-02-25 14:19
Client emailed:
Angelita Contreras <aacontreras0113@gmail.com>
Tue, Feb 24, 10:20?AM (1 day ago)
to inquiries
Hi I was texted this morning saying I got my website and comp card emailed, but I don’t see it in either my email or junk/spam.
Sent from my iPhone
----------------
I emailed:
Inquiries Studio
Attachments
2:19?PM (0 minutes ago)
to Angelita
Hello Angelita,
Thank you for choosing us as your Creative Team!
Please respond directly to this email thread with any questions pertaining to your website or zCard. Please do not change the subject line. This will help us continue to deliver the best customer service to you.
Enclosed you will find the attachment for the proposal of your zCard in both JPEG & PDF format for you to send electronically. The PDF is for printing purposes should you wish to print on your own. Please verify that all information is correct.
Your site is now live and by following the information below, you will be able to use it within seconds.
Website Address: https://angelitagrady.modelingfolio.com/
Website Editor (Dashboard)
Your website is also packed with features to keep your portfolio updated. To begin the mentorship videos or to change your photos, stats, biography, add blog posts, etc., please navigate to:
https://angelitagrady.modelingfolio.com/login
Click "Log in" on the upper right-hand corner.
Username: aacontreras0113@gmail.com
Login Code: c3746286
Your Images
Once you log in, you’ll be able to make edits to many parts of your page. There will also be a video on the dashboard explaining all the different functions and how to make these changes. Direct link: https://youtu.be/Y3ffNVxYz5g
You can also find all your images within this portal to redownload whenever you need to.
Website Renewal
Your website subscription is valid for 1 year.
You’ll receive 3 reminder emails (1 month, 15 days, and 1 day before expiration) with the option to renew.
You can also renew anytime within that month from your Website Editor (Dashboard).
The renewal cost is $50 per year if completed before your site expires.
If your website has already expired, the renewal cost is $250.
We recommend renewing before expiration to ensure uninterrupted access to your portfolio.
Next Steps: Mentorship
Within your website you will find mentorship videos on the left-hand side of your dashboard. Here, you can begin walking through the next steps of this process! Please watch all the videos, as they guide you on how to apply to casting sites and agencies, the Talent Guide, important information about pricing yourself out, contracts, and much more.
Once you have gone through all the tutorials, please begin to apply to casting sites and agencies. If you receive a contract or have questions regarding a casting offer and need further assistance, please reach out to us.
Kind Regards,
Tyesha
Nellie P2026-02-24 11:22
Client replied to their website and zcard being sent out: New messages
I don't see it in junk or my email
10:10 AM
///fwd to productions
Neil G2026-02-24 03:46
Scheduled 8am
Emailed Client - MAPS Studio:
Your website and zCards have been sent out
via email from production@mapsstudio.nyc.
Please search “ c3746286 ” in your email and
spam search bar.
Neil G
Email AI
Nothing here is tagged as Email AI — and it would not be:
no note in the CRM carries an AI marker, and there is no automated author among the 246
people who write notes. So this cannot yet tell you whether Email AI handled this client.
The moment Email AI stamps what it writes (anything will do — an [AI] prefix),
its messages appear here and every past thread re-sorts on the next gather.
Internal notes 5
Caet W2026-08-17 13:30
SENT OFFER FOR DISCOUNT TO REESTABLISH PMTS- HAS 30 DAYS TO CONTACT BEFORE ACCOUNT IS PLACED INTO COLLECTIONS
Current Balance: $2,550
Discount Offer: $1,000
New Balance: $1,550
Additional discount offer: If a FULL PAYMENT is to be made, the studio will provide an additional $400 discount toward your payoff balance.
Steph A2026-02-25 10:39
aLSO fwd TO PRODUCTION
Natalia Granado2026-02-23 11:41
Recuring set
Neil G2026-02-23 05:58
WeTransfer : MAPS Studio:Your images and model guide
have been sent out via Email. Expect it in your inbox or
spam folder within 20 min. Please search
"WeTransfer" in your email.
NG
Perry K2026-02-17 13:59
No prev model exp...has always been interested in modeling, has done shoots before and always found it fun, loves being in front of a camera...was working in a warehouse, just got laid off, but husband works full time, supportive of her being a model. Loves to be outdoors, loves to walk, hike, loves music, plays the piano, learning guitar, loves to read, works on digital products, likes video games.
Perry K - 02/17/2026 15:10 - Changed confirmed from No to Full
What happens next
Establish their positionDebt collection
Make the offerDebt collection
Confirm the new amount in writingDebt collectionmust be done to close
Who has had it
intake scan logged 2026-08-27
Pick your name at the top of the page to work this case.