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Buyer's remorse — changed their mind

Nada Alchami D4037876

An explanation via Not recorded Direction not recorded not confirmed as a complaint yet
$50
held by Elly R — because they replied last, on 2026-08-22. Anybody can take it over.
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Taj Asadieh
Nada Alchami
Dallas
Elly R
—
2026-08-22
$50
$100
$50
29d ago
27d ago
Not recorded
crm-note

What has happened so far

Nada Alchami complained on 2026-08-22 — 29 days ago. They signed for $50 and have paid $100. It sits with Elly R — because they replied last, not because they picked it up. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-08-27 derived from the notes holds it, because they replied last
  2. 2026-08-22 Elly R Client came in saying this was an agent and not paying for anything to be made bc in their culture they get scouted basically. 2 images with deposit, they wanted pictures for "memories" said
  3. 2026-08-22 intake scan logged on the desk
  4. 2026-08-15 Elly R Parents said during the shoot they had to be at the airport and would not be able to stay today. Did her shoot but she finished at the time they needed to leave. Bari M - 08/15/2026 16:02 -
  5. 2026-08-11 Hanna L Mom said: She likes modeling and I want her to try something new, fun and special. She loves dressing up. Mom said whenever she buys her any jewelry and dresses she poses like a model. Loves
Buyer's remorse
Elly R - 08/22/2026 11:41 Client came in saying this was an agent and not paying for anything to be made bc in their culture they get scouted basically. 2 images with deposit, they wanted pictures for "memories" said not serious about modeling they just thought "we wanted her"

Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Square has taken $0 0 payments
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 3
  • Elly R 2026-08-22 11:41
    Client came in saying this was an agent and not paying for anything to be made bc in their culture they get scouted basically. 2 images with deposit, they wanted pictures for "memories" said not serious about modeling they just thought "we wanted her"
  • Elly R 2026-08-15 15:00
    Parents said during the shoot they had to be at the airport and would not be able to stay today. Did her shoot but she finished at the time they needed to leave. Bari M - 08/15/2026 16:02 - Changed confirmed from No to Full
  • Hanna L 2026-08-11 16:40
    Mom said: She likes modeling and I want her to try something new, fun and special. She loves dressing up. Mom said whenever she buys her any jewelry and dresses she poses like a model. Loves taking pictures and is a very sweet girl. Knows its 3+ hours and packages start at 399. We are not an Agency.

What happens next

  1. Call the client Customer service
  2. Walk them through the agreement Customer service must be done to close
  3. Confirm in writing Customer service must be done to close

Who has had it

  • intake scan logged 2026-08-22

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