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Asked for a reduction

Hector Castro F4027638

Money off via Not recorded Direction not recorded not confirmed as a complaint yet
$50
held by Audra T — because they replied last, on 2026-08-22. Anybody can take it over.
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

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Hector Castro
Hector Castro
Orlando
Audra T
—
2026-08-22
$50
$100
$50
29d ago
27d ago
Not recorded
crm-note

What has happened so far

Hector Castro complained on 2026-08-22 — 29 days ago. They signed for $50 and have paid $100. It sits with Audra T — because they replied last, not because they picked it up. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-08-27 derived from the notes holds it, because they replied last
  2. 2026-08-22 Audra T He said he is in a bad financial place and couldn't put anything today. He said he has some bad things happening and he can't afford to even handle his basic bills. sent 2 images. offered ms
  3. 2026-08-22 intake scan logged on the desk
  4. 2026-08-06 Summer A this is the guy who wanted to move to the 22nd at 9:30am in Orlando since Monday but it wasn't open. Summer A - 08/06/2026 18:11 - Changed confirmed from Full to No Cindy D - 08/19/2026 15:4
  5. 2026-07-28 Cindy D Height: 5'5 Modeled before: Yes, in Peru 18-19 years old Did a Photoshoot: Yes, on a Cruise What/Who Inspired you: I saw AD on facebook & applied Have you taken any steps into the industry:
Wants cut
Audra T - 08/22/2026 10:53 He said he is in a bad financial place and couldn't put anything today. He said he has some bad things happening and he can't afford to even handle his basic bills. sent 2 images. offered msp 2k on 12 months

Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Square has taken $50 1 payment, 2026-07-28 to 2026-07-28
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 3
  • Audra T 2026-08-22 10:53
    He said he is in a bad financial place and couldn't put anything today. He said he has some bad things happening and he can't afford to even handle his basic bills. sent 2 images. offered msp 2k on 12 months
  • Summer A 2026-08-06 18:11
    this is the guy who wanted to move to the 22nd at 9:30am in Orlando since Monday but it wasn't open. Summer A - 08/06/2026 18:11 - Changed confirmed from Full to No Cindy D - 08/19/2026 15:41 - Changed confirmed from No to Full
  • Cindy D 2026-07-28 12:54
    Height: 5'5 Modeled before: Yes, in Peru 18-19 years old Did a Photoshoot: Yes, on a Cruise What/Who Inspired you: I saw AD on facebook & applied Have you taken any steps into the industry: 1st What type of modeling: Open to All Profession: FT- Security & Certified (Massage Therapist) Sparetime: Outdoor person, love to take walks, workout, love fashion, & colonge *Presonal trainer Client aware that package start at $399 & needs to prepared to make a financial decision the day of the shoot Cindy D - 08/04/2026 15:49 - Changed confirmed from No to Full

What happens next

  1. Establish their position Debt collection
  2. Make the offer Debt collection
  3. Confirm the new amount in writing Debt collection must be done to close

Who has had it

  • intake scan logged 2026-08-22

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